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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
Trusted Customer
1 year ago
Date of purchase: 16/10/2022
The customer service was extraordinary from booking through the cruise. Very competent staff on the barge that made you feel at home and pampered.
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Lauren
European Waterways
1 year ago
Hello, thank you so much for your fabulous review following your cruise. We are delighted to hear that the staff on board made you feel at home and pampered. We will pass your fantastic feedback onto them! We hope to welcome you back on board in the future. With warmest regards, Lauren - European Waterways
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Mr James Salabert
1 year ago
Date of purchase: 05/07/2022
What Mr James Salabert said about European Waterways:
They were very attentive and it was a great experience.
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Lauren
European Waterways
1 year ago
Hello James, We're glad you had a great experience on board hotel barge La Belle Epoque. Thank you so much for the 5 star review. We hope to welcome you back on board with us again in the future! Kindest regards, Lauren - European Waterways
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Hunter & Lucy Battle
Franklin, TN
1 year ago
Date of purchase: 16/10/2022
What Hunter & Lucy Battle said about European Waterways:
Service was way beyond our expectations. Every staff member was awesome and attending to our every need. The food was phenomenal, and the chef was amazing. The service staff started every day with
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Lauren
European Waterways
1 year ago
Dear Lucy, thank you so much for your fabulous 5-star review following your cruise aboard Panache. We're so glad we got to finally welcome you on board after Covid delays. We're even more delighted to hear that you had a fantastic experience and the service was beyond your expectations. We will of course pass your comments back to our crew and we hope to welcome you back on board with us again in the future. With warmest regards, Lauren - European Waterways
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Mr Christopher Ashton-Boyd
Weaverville, CA
1 year ago
Date of purchase: 23/10/2022
What Mr Christopher Ashton-Boyd said about European Waterways:
The crew was very friendly, attentive and accommodating. They were quite informative and sought to fill our needs sometimes before we could even mention it.
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Mr John Rennie
1 year ago
Date of purchase: 03/07/2022
What Mr John Rennie said about European Waterways:
Excellent! We received a full information pack prior to departure. All questions and concerns answered promptly.
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Lauren
European Waterways
1 year ago
Dear John, Thank you so much for your amazing five-star review, following your cruise aboard hotel barge La Belle Epoque. We’re so happy to hear how you made a small family with the crew. We will pass your kind comments on to them as I'm sure they will be so glad they helped make your trip so unforgettable. We hope to welcome you back on board with us in the future! With warmest regards, Lauren - European Waterways
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Mrs Johanna Castro
1 year ago
Date of purchase: 09/10/2022
What Mrs Johanna Castro said about European Waterways:
Right from the start European Waterway's delivered a personable, professional and pleasurable experience. The booking agents gave us all the details we needed upfront, and we were never in any doubt a
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Lauren
European Waterways
1 year ago
Hello Johanna, thank you for taking the time to write this wonderful review review. It's great to hear you felt this was a cruise to remember! We're so glad you enjoyed the food, wines, excursions and especially the company of the other guests on board. We will pass your kind comments onto the crew who will be so pleased with the 5-star review. We hope to have you on board with us again in the future! Kindest regards, Lauren - European Waterways
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Mrs Lindsay Myers
1 year ago
Date of purchase: 03/07/2022
What Mrs Lindsay Myers said about European Waterways:
We had an amazing time in Burgundy. There’s nothing better barging through France and wine tasting.
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Lauren
European Waterways
1 year ago
Hi Lindsay, thank you so much for your fabulous 5-star review following your cruise aboard La Belle Epoque. We are delighted to hear you had an amazing time. We hope to welcome you back on board again in the future. With warmest regards, Lauren - European Waterways
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Trusted Customer
1 year ago
Date of purchase: 30/10/2022
The staff were fabulous. All were lovely to be with, experienced and knowledgeable, and made us feel at ease, at home and welcomed.
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Lauren
European Waterways
1 year ago
Hello, thank you so much for this wonderful review. It's great to hear the crew made you feel so at ease and welcome. We will pass your kind feedback to them and we hope to welcome you back on board with us again in the future! Kind regards, Lauren - European Waterways
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MD
Ms Donna Davis
Halifax, Canada
1 year ago
Date of purchase: 25/09/2022
What Ms Donna Davis said about European Waterways:
Excellent and thorough communication. The original tour we wanted was not available but EW offered a number of suggestions to help us select an alternative tour- which turned out to be exceptional. Lo
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Lauren
European Waterways
1 year ago
Dear Donna, thank you so much for the fantastic five-star review following your cruise aboard hotel barge Athos. We're so delighted we could find you an alternative cruise especially one you enjoyed so much. We will pass your amazing feedback on to the crew who we're sure will be so glad to hear it was a trip of a lifetime! We hope to welcome you back on board again in the future. With warmest regards, Lauren - European Waterways
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Trusted Customer
1 year ago
Date of purchase: 23/10/2022
Response are timely most of time and always polite.
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Lauren
European Waterways
1 year ago
Dear Trusted Client, thank you so much for your kind review! We're so glad you found our team cheerful and helpful. We hope to welcome you back on board with us in the future. With warmest regards, Lauren - European Waterways
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.