Merchant Logo

European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
Trusted Customer
2 years ago
Date of purchase: 15/05/2022
The food and rink was awesome - the chef was SO talented. We would definitely recommend it to others and would consider another barge trip in the future.
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 15/05/2022
Lots of communication pre cruise but the information provided was not always acted upon prior to the beginning of the cruise. More information about possible meeting points (other than Paris) would h
...
Read all
Product reviews

0
Share
MW
Mr Steven Weber
2 years ago
Date of purchase: 15/05/2022
What Mr Steven Weber said about European Waterways:
Fabulous trip! We couldn't have been more pleased with everyone and felt totally cared for in every way. The crew was incredible and Claire in particular in a gem!
Merchant Logo
Lauren
European Waterways
2 years ago
Hi Steven, Thank you so much for your 5-star review following your cruise aboard hotel barge L’Art de Vivre. We're delighted to hear you felt totally cared for and that the crew was incredible (especially Claire). We'll be sure to pass your kind words back to our crew! We hope to welcome you back on board with us in the future. Kindest regards, Lauren - European Waterways
Product reviews

0
Share
MH
Mr Dennis Hammant
Lincolnshire.
2 years ago
Date of purchase: 22/05/2022
What Mr Dennis Hammant said about European Waterways:
A really super week on board Magna Carter. The staff and crew could not have been better, they were always ready to help and assist to whatever our needs. They all went out of their way to make the w
...
Read all
Merchant Logo
Lauren
European Waterways
2 years ago
Dear Ann, Thank you very much for your five-star review, following your cruise on board hotel barge Magna Carta. We’re happy to hear that the staff and crew could not have been better and that you've recommended to friends. We will of course pass on your kind comments to our crew, and we hope to welcome you back on board with us for a third time in the future! With warmest regards, Lauren - European Waterways
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 01/05/2022
Service, Service, Service . Beyond expectation and given with compassion and friendliness. Loved the high level of communication as to what, when and where. Loved the attitude and helpfulness disp
...
Read all
Merchant Logo
Lauren
European Waterways
2 years ago
Hello, Thank you for your wonderful feedback regarding the crew on Spirit of Scotland. We are really pleased to hear you found the crew delightful and the price point appropriate. We will make sure to pass this on to them as they will be glad to hear your feedback. We hope to welcome you on board again in the future! With warmest regards, Lauren - European Waterways
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 22/05/2022
The staff worked very hard to make our time a fun experience. Although, only six in number, someone was always there to help with a smile. It was a new crew, many on their first cruise, but we never
...
Read all
Merchant Logo
Lauren
European Waterways
2 years ago
Hello, We're absolutely delighted you had such a fun experience on your cruise! We will pass your fantastic feedback on to the crew, who will be overjoyed to receive it. Thank you very much for taking the time to write this five-star review. We hope to welcome you on board again soon! With warmest regards, Lauren - European Waterways
Product reviews

0
Share
DG
Dr Kurt Greenwall
Georgia
2 years ago
Date of purchase: 15/05/2022
What Dr Kurt Greenwall said about European Waterways:
Such a relaxing week cruising the canal while wining and dining each day. Anjodi's crew was amazing. Our Captain kept everything moving right along in spite of what came his way. Our hostess Cheryl to
...
Read all
Merchant Logo
Lauren
European Waterways
2 years ago
Hello Kurt, thank you so much for your wonderful 5-star review following your cruise on board Anjodi. Thank you for taking the time to write such lovely feedback about our crew, we will pass this on to them as we imagine it will be greatly appreciated. We would love to have you cruise with us again in future! With warmest regards, Lauren - European Waterways
Product reviews

0
Share
MS
Mr Joel Siger
2 years ago
Date of purchase: 15/05/2022
What Mr Joel Siger said about European Waterways:
Everything was top notch. No problems what so ever. Great friendly staff that delivered anything you asked for. Chef Louis was the best. Every meal was more than 5 star. Loved Franck who made every va
...
Read all
Merchant Logo
Lauren
European Waterways
2 years ago
Hello Joel, Thank you so much for your 5-star review following your cruise on board hotel barge La Nouvelle Etoile. We're delighted you though the service was top notch and we'll be sure to pass your kind words on to our crew! We hope to welcome you back on board with us again in the future. With warmest regards, Lauren - European Waterways
Product reviews

0
Share
MG
Mr Andrew Geekie
White Rock BC Canada
2 years ago
Date of purchase: 15/05/2022
What Mr Andrew Geekie said about European Waterways:
First rate service from start to finish. Thinking I might do the same cruise in reverse next year.
Merchant Logo
Lauren
European Waterways
2 years ago
Hi Andrew, thank you so much for the fantastic five-star review following your cruise on board hotel barge Magna Carta! We're absolutely delighted to read all your comments, particularly that the trip was so memorable for you. We will pass your wonderful feedback on to the crew about their service and knowledge. We do hope you'll join us again next year! With warmest regards, Lauren - European Waterways
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 22/05/2022
Everything was great except the expectation it will be a more dynamic cruise vs being stuck in the mud (literally) almost on a daily basis
Merchant Logo
Lauren
European Waterways
2 years ago
Hello, thank you for your feedback. We are really pleased to hear you found the crew and barge outstanding and the price point appropriate. It’s true that our barges cruise at a very leisurely speed (about 3mph) and make slow progress along the canals. In May there might have been more vegetation than normal, owing to the events of the past 2 years, but this will naturally reduce as the canals return to more usually levels of boating activity. Kindest regards, Lauren - European Waterways
Product reviews

0
Share
About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
Read all
European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.