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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

238

23

6

3

0

270

ratings over the past year

Displaying all 1,262 reviews
MP
Ms Sheena Naomi Pennie
2 years ago
Date of purchase: 12/09/2021
What Ms Sheena Naomi Pennie said about European Waterways:
I was very disappointed that a refund was not possible (I had booked an entire barge) when my cruise had to be cancelled at the start of the pandemic. However, once the date for my trip was confirmed
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Mr Robert Curtis
2 years ago
Date of purchase: 12/09/2021
What Mr Robert Curtis said about European Waterways:
. Outstanding trip! Trip of a lifetime. Great service, facitities and staff
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Maryanne
European Waterways
2 years ago
Hi Robert, thank you very much for your five star review, following your cruise aboard Enchanté last month. We're delighted to hear that you found the service and crew outstanding and we hope to welcome you back on board with us in the future! With best regards, The European Waterways team
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Mr John Davies
2 years ago
Date of purchase: 12/09/2021
What Mr John Davies said about European Waterways:
Great service good info fist class
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Maryanne
European Waterways
2 years ago
Hi John, thank you so much for your review following your cruise aboard Finesse last month. We're so glad you found the service great, with good information provided from our Cruise Teams. We hope to welcome you back for your third cruise with us in the future! With kind regards, The European Waterways Team
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Mr Michael Larimore
2 years ago
Date of purchase: 26/09/2021
What Mr Michael Larimore said about European Waterways:
The staff, accommodations, food and drink, and the general ambience of the barge were all a joy. The side trips were fun and informative...and cruising on the Canal du Midi is so relaxing.
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Maryanne
European Waterways
2 years ago
Hi Michael, welcome back from your cruise aboard Athos and thank you very much for your fabulous five-star review. Were delighted you found the cruise a joy and the Midi a relaxing experience - we couldn't agree more! Thank you for taking the time to submit your review, and we hope to welcome you back on board in the future. With warmest regards, The European Waterways team.
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Trusted Customer
2 years ago
Date of purchase: 12/09/2021
Recommend for a relaxing vacation. Great food and wine. Enjoyable crew.
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Maryanne
European Waterways
2 years ago
Thank you very much for your kind review following your cruise aboard L'Impressionniste. We strive to provide unparalleled level of service, and we're so glad to hear that you found our crew's service was excellent, professional and helpful! We hope to welcome you back on board with us in the future. With best regards, The European Waterways team.
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Mr William Repperger
St. Louis, Missouri, U.S.A.
2 years ago
Date of purchase: 05/09/2021
What Mr William Repperger said about European Waterways:
I would definitely recommend them to others and buy from them again. We were treated like royalty. The service was great! Every need was provided for and taken care of.
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Maryanne
European Waterways
2 years ago
Hi William, thank you very much for your fantastic feedback following your cruise aboard the Spirit of Scotland. We're so glad to hear you felt you both were treated like Royalty; we strive for excellent service and we're delighted you felt your every need was provided for! We look forward to welcoming you on board in the future. With warmest regards, The European Waterways team
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Mr Richard Gunderson
San Diego
3 years ago
Date of purchase: 22/08/2021
What Mr Richard Gunderson said about European Waterways:
Crew and facilities where absolutely first rate. Everything done with perfection. Could not have been done better.
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Maryanne
European Waterways
3 years ago
Hi Richard, thank you very much for taking the time to provide such wonderful feedback following your cruise aboard Rosa! We take our customer feedback extremely seriously, so we're delighted to hear that you found our crew and facilities first rate. We'll be sure to pass this on to the Rosa crew. With warmest regards, The European Waterways team.
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Mr Richard Gunderson
2 years ago
I perhaps wasn't thorough enough in my feedback relative to our recent cruise on the ROSA. Each of the crew members deserves our sincere thanks. Francisco, the barge Captain, consistently checked to see how we were doing and ensured that everything went smoothly. A most interesting and attentive Captain. Nicole went the extra mile everyday providing us with interesting tours, wine tastings, dinners at fine restaurants, and answering all of our many questions, always with a smile and very cheerful, no problem, attitude. Christopher, our Chef, was an extraordinarily professional gourmet cook - no request was too difficult, and every meal was exquisite. Meals could not have been better! I am sure we each gained more than a few pounds. Sylvia, who greeted us each morning with a smile, who served our every meal, and who attended meticulously to our staterooms, and kept us well supplied with wine and Margaritas was amazing and most appreciated. Each and every one of the crew members will long be remembered. Please thank them for us. Sincerely, **** and Joanne Gunderson
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Maryanne
European Waterways
2 years ago
Hi Richard, thank you again for taking the time to come back and further your feedback from your cruise aboard hotel barge, Rosa. As always, your comments are greatly appreciated and they will be passed back to the relevant crew members so that credit can be given where due. We look forward to welcoming you back on board with us in the future. With warmest regards, The European Waterways team
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Trusted Customer
3 years ago
Date of purchase: 29/08/2021
The communication from the sales/administration staff was excellent. Personal contact was always friendly and follow up very good. Compliments to Julie As for the cruise The captain, Melissa, and her
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Maryanne
European Waterways
3 years ago
Dear valued client, thank you very much for taking the time to send through your kind feedback following your cruise aboard hotel barge, L'Impressionniste! We're so happy that you had a great experience, and that our crew were excellent throughout your stay. We'll be sure to pass your kind words on to Captain Melissa and her crew, and of course our Sales Manager, Julie. With kind regards, The European Waterways team
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Mr Brian Hardie
3 years ago
Date of purchase: 05/09/2021
What Mr Brian Hardie said about European Waterways:
Brochure is fine, but contact with the office had to be chased. We have already recommended the cruises to others and are also likely to barge again.
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Maryanne
European Waterways
3 years ago
Hi Brian, client feedback is very important to us and we are always looking at ways to improve our service. I would like to thank you for taking the time to provide your comments, which will certainly be taken on board. We're so glad that you're likely to barge with us again, and we certainly look forward to welcoming you both back on board! With kind regards, The European Waterways team
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Trusted Customer
3 years ago
Date of purchase: 05/09/2021
Goede en volledige informatie, wel weinig op de persoon toegesneden het bleef wat onpersoonlijk. Het geadviseerde pick up hotel in Bordeaux was duur en de kamers waren van matige kwaliteit. Als men da
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Maryanne
European Waterways
3 years ago
Hi there, Thank you very much for taking the time to submit a review following your cruise aboard hotel barge, Rosa. Your feedback is very important to us and we have taken all comments on board. As you have now cruised with us, we have automatically enrolled you in our exclusive Wheelhouse Club, and we very much hope to welcome you back on board with us in the future! With kind regards, The European Waterways team.
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.