How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Example Retail Merchant Reviews

https://tyzgte01.myshopify.com

Rated

Exceptional

This is description of the Example Retail Merchant

Service

4.8

Product

4.7

ratings over the past year

Displaying all 4,396 reviews

Trusted Customer

8 years ago

Date of purchase: 18/12/2015

test feefo places

Gavin

Example Retail Merchant

8 years ago

test reply

Trusted Customer

8 years ago

Date of purchase: 16/12/2015

test feedback

Gavin

Example Retail Merchant

8 years ago

test merchant reply

Product reviews

Trusted Customer

8 years ago

Date of purchase: 17/12/2015

test

Trusted Customer

8 years ago

Date of purchase: 01/12/2015

聖誕快樂，你這骯髒的動物

Product reviews

Trusted Customer

8 years ago

Date of purchase: 16/12/2015

Everything was great, good service, good communications. Really Happy

Product reviews

Trusted Customer

8 years ago

Date of purchase: 16/12/2015

Not impressed by the communication, slow and made it difficult to place the order.

Gavin

Example Retail Merchant

8 years ago

test response, sorry vicki

Vicki Daruvalla

Example Retail Merchant

8 years ago

It was good to speak to you earlier and once again apologies for the delays you experienced. We pride ourselves on customer service but on this occasion we let our high standards slip. We appreciate your custom and hope to see you again soon.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 16/12/2015

Really bad!!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 16/12/2015

Super, Smashing, Great!!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 15/12/2015

Wonderful time

Paul Greatbatch

Example Retail Merchant

8 years ago

Thank you for your feedback we will get back to you shortly once we have spoke to a Travel Director

Paul Greatbatch

Example Retail Merchant

8 years ago

As a follow up, we have made policy changes and this will not happen again

Product reviews

Trusted Customer

8 years ago

Date of purchase: 15/12/2015

☺😍😔😭😌😎😎😎😐

James Mancz

Example Retail Merchant

8 years ago

response

James Mancz

Example Retail Merchant

8 years ago

response again

Product reviews

Not received a review invite?

About Example Retail Merchant

Merchant Long Description. Feefo isn’t your average reviews platform. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to create exceptional customer experiences. We want the businesses that work with us to provide their customers with feedback that they can trust, so we make sure that the reviews we collect are the real opinions of real people.

Read all

02033624209

Feefo Holdings Ltd., Petersfield, Hampshire, GU31 4HT, United Kingdom