How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Example Retail Merchant Reviews

https://tyzgte01.myshopify.com

Rated

Exceptional

This is description of the Example Retail Merchant

Service

4.8

Product

4.7

ratings over the past year

Displaying all 4,396 reviews

Trusted Customer

9 years ago

Date of purchase: 26/08/2015

great

Product reviews

Trusted Customer

9 years ago

Date of purchase: 08/09/2015

THIS IS A TEST

Tom Morgan

Example Retail Merchant

9 years ago

THIS IS A Response

Product reviews

Trusted Customer

9 years ago

Date of purchase: 09/09/2015

great experience love this store

Trusted Customer

9 years ago

Date of purchase: 12/08/2015

Very good service

Product reviews

Trusted Customer

9 years ago

Date of purchase: 26/08/2015

Test

STAFF

Example Retail Merchant

9 years ago

Thanks for your feedback - currently testing the Display Name on the public facing page - should come through as STAFF and not Dee Naylor!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 01/08/2015

Great. I use this merchant all the time

Product reviews

Trusted Customer

9 years ago

Date of purchase: 26/07/2015

Testing NPS

Louise Cross

Example Retail Merchant

9 years ago

Sorry to hear about your bad experience

Product reviews

Trusted Customer

9 years ago

Date of purchase: 24/08/2015

sjkhwjks

Product reviews

Trusted Customer

9 years ago

Date of purchase: 23/08/2015

Latest feedback

Danny Overton

Example Retail Merchant

9 years ago

Responding

Trusted Customer

9 years ago

Changes my mind

Product reviews

Trusted Customer

9 years ago

Date of purchase: 26/07/2015

test

Product reviews

Not received a review invite?

About Example Retail Merchant

Merchant Long Description. Feefo isn’t your average reviews platform. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to create exceptional customer experiences. We want the businesses that work with us to provide their customers with feedback that they can trust, so we make sure that the reviews we collect are the real opinions of real people.

Read all

02033624209

Feefo Holdings Ltd., Petersfield, Hampshire, GU31 4HT, United Kingdom