How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Example Retail Merchant Reviews

https://tyzgte01.myshopify.com

Rated

Exceptional

This is description of the Example Retail Merchant

Service

4.8

Product

4.7

ratings over the past year

Displaying all 4,396 reviews

Trusted Customer

9 years ago

Date of purchase: 01/06/2015

You're great!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 06/07/2015

Absolutely amazing service.

Gavin

Example Retail Merchant

9 years ago

test reply

Product reviews

Trusted Customer

9 years ago

Date of purchase: 09/07/2015

Production 1

Danny Overton

Example Retail Merchant

9 years ago

Respond

Trusted Customer

9 years ago

Re-rate

Trusted Customer

9 years ago

Date of purchase: 09/07/2015

There Grrrrrreat

Trusted Customer

9 years ago

Date of purchase: 05/01/2015

FAB

Dee Naylor

Example Retail Merchant

9 years ago

Thanks very much for your comments, I am very sorry to note that the packaging of your order was so poor, we do our best to ensure that our orders are well wrapped to avoid any damage during delivery. Please return the broken item and the relevant paperwork and we will reimburse you immediately. Kind Regards Dee

Trusted Customer

9 years ago

Don't worry the item was not really broken - I was joking

Trusted Customer

9 years ago

Date of purchase: 08/07/2015

Test I can

Danny Overton

Example Retail Merchant

9 years ago

Responding

Product reviews

Trusted Customer

9 years ago

Date of purchase: 02/06/2015

test

Product reviews

Trusted Customer

9 years ago

Date of purchase: 30/06/2015

Test

Product reviews

Trusted Customer

9 years ago

Date of purchase: 29/06/2015

Great really good customer service

Product reviews

Dee

9 years ago

Date of purchase: 30/06/2015

What Dee said about Example Retail Merchant:

Does not seem to work!

Chris Money-Coutts

Example Retail Merchant

9 years ago

Sorry our staff were buttheads

Product reviews

Not received a review invite?

About Example Retail Merchant

Merchant Long Description. Feefo isn’t your average reviews platform. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to create exceptional customer experiences. We want the businesses that work with us to provide their customers with feedback that they can trust, so we make sure that the reviews we collect are the real opinions of real people.

Read all

02033624209

Feefo Holdings Ltd., Petersfield, Hampshire, GU31 4HT, United Kingdom