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WALX Reviews

https://store.walx.co.uk
Rated
Excellent

Bringing the X factor to xercising in the outdoors

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

46

3

3

1

1

54

ratings over the past year

53 out of 86 reviews
Time:
Past year
Trusted Customer
10 months ago
Date of purchase: 06/11/2023
Took the opportunity to refresh the accessories on my collection of Nordic Walking poles at an excellent price. Items arrived well packaged and very quickly.
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Trusted Customer
10 months ago
Date of purchase: 28/10/2023
Yes they last. Always very helpful staff, value for money.
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Trusted Customer
10 months ago
Date of purchase: 21/10/2023
Prompt service and order can quickly
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Michael Rollason
WALX
10 months ago
Thanks for the feedback. We try to do our best
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ZO
Zoe
11 months ago
Date of purchase: 18/10/2023
What Zoe said about WALX:
Despite paying extra for faster delivery, so that they would arrive in time for my hospital fitting appointment, I am still awaiting them.
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Michael Rollason
WALX
11 months ago
Hi Zoe Thank you for your feedback and I am sorry to hear you have not received your poles. I can see that you ordered the poles on the 18th October and chose the standard 2-3 day delivery payment option. They were dispatched the next day on 24 hour delivery and you were sent by email and txt a tracking notification from Parcelforce. You will see from the other ratings that we normally achieve 5* and have staff available by by phone or email 7 days per week should anyone have any problems. I can't see that you have made any contact prior to this comment but we will investigate immediately and communicate directly with you
ZO
Zoe
11 months ago
Thank you for your call today. Turns out they had been sent to the wrong address.
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Trusted Customer
11 months ago
Date of purchase: 16/10/2023
Efficient and professional and item as on sale which was a bonus. Arrived when promised by Royal Mail. Very pleased customer
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
Quick and efficient service. Package arrived in a couple of days.
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
Amanda was brilliant in helping me to purchase the right poles for me
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CG
Christalla Garrod
Kings Langley
11 months ago
Date of purchase: 10/10/2023
What Christalla Garrod said about WALX:
Good service, ordered some pole accessories that arrived within a few days.
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JR
John Rowland
11 months ago
Date of purchase: 11/10/2023
What John Rowland said about WALX:
Excellent service
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Morag Dickson
11 months ago
Date of purchase: 11/10/2023
What Morag Dickson said about WALX:
Having emailed the company, I received a phone call during which the founder and CEO explained which poles would be most suitable for my dad. He was so knowledgeable and generous with his time that I
...
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About WALX
WALX provides innovative programmes based around walking. Founders of bringing Nordic Walking to the UK 16 years ago, with over 1/2 million people in the UK have participated in their induction programme. WALX has an online store and is now the proud designers and manufacturers of a range of Total Body WALX poles, that can be used for fitness, hiking or rehabilitation. They have trained over 5000 instructors and leaders in the UK, with up to 2000 walks and classes per week.
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0333 123 4540
French Grass Works,, Kingston Rd, Worth Matravers, Dorset, BH19 3JP, United Kingdom
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About WALX
WALX provides innovative programmes based around walking. Founders of bringing Nordic Walking to the UK 16 years ago, with over 1/2 million people in the UK have participated in their induction programme. WALX has an online store and is now the proud designers and manufacturers of a range of Total Body WALX poles, that can be used for fitness, hiking or rehabilitation. They have trained over 5000 instructors and leaders in the UK, with up to 2000 walks and classes per week.