How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Reviews

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Rated

Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

4.1

/5

5

4

3

2

1

76,847

18,977

7,755

4,759

16,034

124,372

ratings over the past year

Displaying all 2,057,874 reviews

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Wasn't sure if I would be able to go home for Christmas because of work and the price rates for flying. Saved me a trip of 15 hours to drive home. Thank you.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

The website is designed amazingly and it's easy to get around.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Your representatives ignored my request to cancel my policy twice and argued with me when I tried to cancel my policy. Will never use your service again.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

I found that my "Expedia Experience" was astonishingly simple, helpful, efficient and thoroughly pleasant in every respect. Thanks!

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

I used my desktop computer to book some flights. I have an IPAD with the Expedia app (which I made sure was the most current version) and the app seems only to function for hotels and not flights (con

...

Read all

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

overall satisfied with expedia service. One used case that may be helpful - I had to cancel my expedia itinerary because it I apparently booked a double room for 2 adults and 2 kids - somehow "kids"

...

Read all

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Very simple and easy. Thanks.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

buena experiencia

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

easy to use and save $

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

good transaction

0

See full customer review

Not received a review invite?

About Expedia.com

Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent

Read all

020 3788 0445

The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom