Merchant Logo
Rated
Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service
4.1
/5

5

4

3

2

1

76,814

18,973

7,752

4,758

16,027

124,324

ratings over the past year

Displaying all 2,057,821 reviews
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
I love uses them. Lowest prices easy to use perfect
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
it was great!
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
I checked several other sites and even the airline websites for the best price. Expedia lists one price for a roundtrip and includes the cost of taxes and airline fees, so that customers can get the t
...
Read all
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Connection time in Charlotte too short--distance between incoming and outgoing gates to far for a 35 minute walk.
Trusted Customer
11 years ago
Willl give them a try next time.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Appreciate the abiltiy to book quickly. Could be some improvements in payment pages
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
User friendly.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
When I need help, I had a great service from you.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Simple booking experience, convenient search functions and to-the-point promotions standing out. Overall a great service.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Took only minutes to make the reservation. Really liked that it was easy to access the itinerary just using the confirm number and email address as it is challenging to remember ever changing password
...
Read all
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
The on-line booking was fine, but I had a terrible time trying to use my credit for a cancelled flight. My call was forwarded to "elite service," but the person who answered was unresponsive and unint
...
Read all
Merchant Logo
Expedia.com
Expedia.com
11 years ago
I apologize for the difficulty you experienced during your attempt to use a credit for your cancelled flight. It is our goal to provide the highest level of customer service possible to our valued Elite + Members and it sounds like we missed the mark here. I've forwarded your information along to our Member Experience Manager for our Loyalty Programs for further investigation. Thank you for taking the time to provide us with your feedback. Sincerely, Martin Gurth Sr. Manager, Customer Experience Expedia.com
About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Read all
The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent