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Rated
Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service
4.1
/5

5

4

3

2

1

76,847

18,977

7,755

4,759

16,034

124,372

ratings over the past year

Displaying all 2,057,874 reviews
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
I enjoyed until last experience with customer service and rudeness even in management. I will never book again with Expedia and will advise everyone I know. Common sense and listening skills could hav
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Expedia.com
Expedia.com
11 years ago
Kimberly, Apologies that our support experience didn't live up to the very high standards we aspire to in these circumstances. I'll pass your review comments onto our support teams in order to ensure that we drive improvements! Kind Regards The Expedia Customer Experience Team
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Booking was fast and easy--also, the rate was very reasonable.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
It would be nice to be able to speak to someone that is easier to understand.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
it is reall dissapointing that you can't use any reward points until you have enough points for an ENTIRE flight. Even creditcard companies don't do that.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
It should be easier to select multiple options, compare reviews between them and navigate back and forward between the options without having so often to redo the search.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
excellent service
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Effortless...really! Thanks
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
***
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Works great for what I want
About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom
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About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent