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Expedia.com Reviews

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Rated

Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

4.1

76,944

19,001

7,764

4,763

16,049

124,521

ratings over the past year

Displaying all 2,058,028 reviews

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Prices too high and poor customer service, false advertisement on line too will not be a loyal customer anymore

Expedia.com

11 years ago

I'm sorry you had a bad experience with us. It is our goal to provide the best customer service possible and it appears we missed the mark in this case. I do see that you've been refunded for your booking minus a penalty fee for your airfare. If there is anything further we can do to assist you, please call 1-800-Expedia or email us via our online email form. Sincerely, Martin Gurth Sr. Manager, Customer Experience Expedia.com

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

excellent

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

It took me one hour and 10 minutes to book a simple flight. My computer froze. I called Expedia. Needed my itenarary number which I couldn't get. So I went out of the system and booked again. Then

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Phone call costs time and charge, especially when I have to wait on line. Information e mail notice there is problem but nothing about what it is. E mail must inform what the problem is exactly.

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Generally easy to use, but layout is kind of cluttered. Also, I'm not sure why it offers single flights before round-trips when I said I was doing a round-trip.

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

I made a critical mistake while booking a trip to Florida and i thought I would lose my money since I know there are no changes allowed. I called and spoke with a very polite person who took care of t

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Magnificent!

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Customer support could be improved.

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

i was able to book a nonstop flight on expedia that was not even available on the delta website! i use expedia for all my hotel bookings

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Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Great. Very simple. Thank you!

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About Expedia.com

Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent

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020 3788 0445

The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom