How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Reviews

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Rated

Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

4.1

/5

5

4

3

2

1

76,851

18,966

7,757

4,760

16,028

124,362

ratings over the past year

Displaying all 2,058,389 reviews

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

I booked a flight to come home from the Army for a funeral,it turned out I couldn't get the leave & expedia handled the cancellation with compassion & professionalism. Thank You

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

easy to use, fast and reliable

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

This hotel wasn't the worst place we have stayed in, but it was definitely a little sketch. It is currently under construction and changing ownership, and the work is somewhat underway. No doubt it w

...

Read all

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

PROCESS WAS RELATIVELY EASY--JUST NOT CLEAR ON THE INSURANCE I PURCHASED-MAYBE YOU CAN ASK EXPEDIA TO SEND ME MORE DETAILS-THANKS-AYN

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

worked well

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

It was quick and easy.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Expedia is easy and convenient to use.

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

Always has the best deals, but sometimes the price changes right at booking. Really ***** when that happens

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

10 YEARS? VERY SATISIFIED CUSTOMER, EXPEDIA HAS ALWAYS HANDLED PROBLEMS AT THE BEST OF MY INTEREST., KUDOS!

0

See full customer review

Trusted Customer

11 years ago

Date of purchase: 09/12/2012

The service was pretty much as expected. The first time I clicked to check out the wrong flight was populating the departure - wrong airline, wrong time. Luckily I caught the mistake.

0

See full customer review

Not received a review invite?

About Expedia.com

Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent

Read all

020 3788 0445

The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom