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Rated
Excellent

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service
4.1
/5

5

4

3

2

1

76,822

18,960

7,753

4,758

16,024

124,317

ratings over the past year

Displaying all 2,058,348 reviews
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Simple booking experience, convenient search functions and to-the-point promotions standing out. Overall a great service.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Took only minutes to make the reservation. Really liked that it was easy to access the itinerary just using the confirm number and email address as it is challenging to remember ever changing password
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Trusted Customer
11 years ago
Date of purchase: 09/12/2012
The on-line booking was fine, but I had a terrible time trying to use my credit for a cancelled flight. My call was forwarded to "elite service," but the person who answered was unresponsive and unint
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Expedia.com
Expedia.com
11 years ago
I apologize for the difficulty you experienced during your attempt to use a credit for your cancelled flight. It is our goal to provide the highest level of customer service possible to our valued Elite + Members and it sounds like we missed the mark here. I've forwarded your information along to our Member Experience Manager for our Loyalty Programs for further investigation. Thank you for taking the time to provide us with your feedback. Sincerely, Martin Gurth Sr. Manager, Customer Experience Expedia.com
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Great!
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
One suggestion - I would like to be able to search on Expedia with the +/- 3 days options when looking for the best price. Travelocity has this search option and although I prefer booking through Expe
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Trusted Customer
11 years ago
Date of purchase: 09/12/2012
I always book my trips via Expedia. Its fast, easy to use and never found a better deals on the same trips on other sites. Its been at least 6 years that i've been using them and not planning on chang
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Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Please make Expedia mobile app available worldwide (non-us) Please send out flight booking code / PNR code with the original booking confirmation message
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
convenient to book a hotel in a certain area.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
I appreciate that you do not charge any cancellation fee to may activity.
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
Have nothing bad to say. Maybe free tee shirt are something would be nice
About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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About Expedia.com
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent