Merchant Logo
Rated
Excellent

The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.

Service
4.2
/5

5

4

3

2

1

8,213

2,391

784

420

1,281

13,089

ratings over the past year

Displaying all 429,819 reviews
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
Expedia take the money for the booking immediately yet cancellation results in a 7 to 10 working day wait for the refund. They do not call you bad when they say they will. They do not inform you about
...
Read all
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Refund - Delay
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Joanna, I do apologise that you've had issues when dealing with our support team, I have flagged your feedback to the team! I'll also chase up your refund to ensure that it's processed as quickly as possible! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
it was a very easy site to use
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
AS long as it is all as expected when we get there we will be very happy.
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
Easy site to use - fast response - good service - returning customer
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Thanx Jennifer ! Always nice to get positive feedback from returning customers :-) Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
straight forward and easy to use
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
car was very cheap.. but quite rough.. you get what you pay for :)
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
Best of the hotel booking websites I tried
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Thanx David ! Fabulous Feedback ! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
Took me a whil to get to the end of my transaction but that's probably because I don't shop online very often.
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
First rate service
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Thanks John! Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA
Trusted Customer
11 years ago
Date of purchase: 12/12/2012
That's all I can say at the moment. If everything goes well on the holiday it might even be excellent, but if the holiday is a disaster it wmight be bad........
About Expedia UK
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Read all
The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Expedia UK
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent