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Rated
Excellent

The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.

Service
4.2
/5

5

4

3

2

1

8,203

2,391

782

420

1,283

13,079

ratings over the past year

Displaying all 429,828 reviews
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
Easy to book hotel once logged in. Would be nice if your expedia profile could remember your nectar card number however!
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
I used to really like Expedia and use it heavily, however its gone dramatically down hill recently with bookings canceled and having a non-english call centre dosnt help. You get conflicting info abou
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Expedia UK
Expedia UK
11 years ago
Itinerary - Not confirmed
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
It's not easy to book multiple hotels on one trip with a flight. The system is geared towards a flight & one hotel, but sometimes there is a need to book hotels in several different locations.
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
I like the fact that Expedia doesn't charge extra for paying by credit card.
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
Booking experience is ok, map is horrible for the hotels, not easy to use at all, hard to see which hotels are available, slow loading when zoom etc. Invoices issues without VAT brake down as such com
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Trusted Customer
11 years ago
Date of purchase: 10/12/2012
One thing booked and another thing appeared on confirmation
Merchant Logo
Expedia UK
Expedia UK
11 years ago
Booking Confirmation - Incomplete /Incorrect
Trusted Customer
11 years ago
Date of purchase: 09/12/2012
It was extremely hard to book it online and the person on the phone was really unprofessional
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
Always easy to book and often the best price.
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
Very difficult to sign up for membership
Trusted Customer
11 years ago
Date of purchase: 10/12/2012
Got a fantastic deal at such a good price, so pleased will definetely use your site again :-D
About Expedia UK
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom
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About Expedia UK
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent