Thank you for taking the time to leave a review.
I am sorry to hear that this particular trip didn’t meet your expectations in terms of pace and itinerary. We understand that everyone has different preferences and do try and strike a balance between organised activities and free time. Our day-by-day itinerary on the website will give details of how much free time there is. Your feedback about the pacing and the towns visited is important to us, and we will certainly review this aspect of the tour, together with the feedback of others, to see where improvements can be made.
Regarding the guide, we apologise if certain topics important to the region's history weren’t adequately addressed. We strive to provide comprehensive insights into the destinations we visit, including sensitive historical topics such as the Holocaust. We will ensure this feedback is passed on to the team.
We’re glad to hear that you were satisfied with the quality of the hotels, and we hope this aspect of your trip added to your overall comfort.
Once again, thank you for your feedback. We hope to have the opportunity to welcome you on another small group adventure, one that more closely aligns with your previous Explore experiences.
