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OvuSense Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Displaying all 837 reviews

Trusted Customer

5 years ago

Date of purchase: 25/07/2019

Prompt, courteous service.

Caroline

OvuSense

3 years ago

Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Trusted Customer

5 years ago

Date of purchase: 25/07/2019

My ovusense shopped quickly and helped me see the temperature rise that was ovulation in a long cycle. I was able to get pregnant my first cycle with ovusense after months of trying on our own!

Caroline

OvuSense

3 years ago

Thank you for the wonderful feedback. We are so pleased that OvuSense was able to help you on your fertility journey. Best Wishes, The OvuSense Team

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Ayna Utegalieva

5 years ago

Date of purchase: 25/07/2019

What Ayna Utegalieva said about OvuSense:

Friendly efficient helpful professional!

Caroline

OvuSense

3 years ago

Thank you for your feedback Ayna. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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SAMINA SHARMA

5 years ago

Date of purchase: 19/07/2019

What SAMINA SHARMA said about OvuSense:

I have not had much communication; but it has been slow to get a response and email communication could be improved. Response time slow I have issues with the sensor - mobile phone has relocated se

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Caroline

OvuSense

5 years ago

Hi Samina,Thank you for your feedback.We have checked our customer support system and we are unable to find any e-mails from you. Please get in touch with us via the Customer Support page on our website (www.ovusense.com) and we will be more than happy to assist you.Many Thanks,The OvuSense Team

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Trusted Customer

5 years ago

Date of purchase: 09/07/2019

my experience with this device and service from Ovusense has been very disappointing. First of all the sensor doesn’t work and I’m getting allergic reaction from it. i have tried contacting the suppor

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Caroline

OvuSense

5 years ago

Thank you for your feedback.We responded to your e-mail on 02 July 2019, but we have not had a response from you as yet. Please check your SPAM/Junk Mail folder and come back to us at your earliest opportunity. We are more than happy to assist you further.Many Thanks,The OvuSense Team

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Mariah Salguero

5 years ago

Date of purchase: 08/07/2019

What Mariah Salguero said about OvuSense:

Customer service is amazing and device is simple to use. Sometimes the answers seem like they are answed by a robot and not a person tho

Caroline

OvuSense

3 years ago

Thank you for your feedback Mariah. Customers will sometimes receive automated replies based on their enquiry, which is why they may sound "robotic". Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Trusted Customer

5 years ago

Date of purchase: 07/07/2019