Dear Customer,
Thank you for your email. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
To help us route your complaint to the appropriate department who can address your concerns, we'd be grateful if you can provide us with additional details regarding your experience by calling us at 0208 814 6037 or alternatively email: customercare@flightcatchers.com,
We are truly sorry for the inconvenience and hope to offer you better services in the future.
Best Regads
Team Flightcatchers