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Flightcatchers Reviews

https://www.flightcatchers.com

flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages.

Service
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ratings over the past year

Flightcatchers is no longer an active Feefo customer
Displaying all 242 reviews
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Nadeem Ahmed
London
4 years ago
Date of purchase: 28/11/2019
What Nadeem Ahmed said about Flightcatchers:
Always very helpful staff
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MN
Mr Imran Nawaz
4 years ago
Date of purchase: 04/12/2019
What Mr Imran Nawaz said about Flightcatchers:
Not helpful in covid 19 I was stuck abroad and have to get new tickets
6
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MB
Mr Sohail Babar
4 years ago
Date of purchase: 13/12/2019
What Mr Sohail Babar said about Flightcatchers:
Good but communication can be better
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Trusted Customer
4 years ago
Date of purchase: 22/12/2019
Bad customer service.i will never use this website again or recommend to anyone. Very disappointed.They took advantage of my situation.
7
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MK
Mrs Sameerah Kashif
4 years ago
Date of purchase: 05/12/2019
What Mrs Sameerah Kashif said about Flightcatchers:
Poor service.
12
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MK
Mr Muhammad Haseeb Khan
4 years ago
Date of purchase: 02/12/2019
What Mr Muhammad Haseeb Khan said about Flightcatchers:
Poor extermely poor such a rip off deduction money on PiA flight where they said no deduction as flights suspended had to pay another ticket paid them 1200 pounds refund offered 200 pounds only
7
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Trusted Customer
4 years ago
Date of purchase: 30/06/2020
Malik was really helpful and showed great customer service. He answered all of my questions and genuinely helped me a few times
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Trusted Customer
4 years ago
Date of purchase: 23/02/2020
We booked our flights to Pakistan through this company. Our return flight was cancelled in Pakistan by PIA due to the pandemic. We contacted flightcatchers by email asking for them to book us on the n
...
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Suleman
Flightcatchers
4 years ago
Hi, We are sorry to hear this and as we pride ourselves on fantastic customer service, we take all complaints very seriously. Due to the Coronavirus pandemic, we had unprecedented levels of customer queries and limited resource. We have prioritised each query on an urgent case by case basis. We fully understand your frustrations caused by the current coronavirus pandemic and changes in either airline flight schedules or your personal circumstances. However, our policy with regards to admin fees is stated on our Terms & Conditions. Unfortunately, when making amendments to bookings, there is a cost associated with processing this. We do wish for your understanding on this matter and do hope you will consider using us again in the future. Kind Regards, Flightcatchers
17
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Trusted Customer
4 years ago
Date of purchase: 03/06/2020
The communicational skills is excellent
0
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BU
BUSHRA
4 years ago
Date of purchase: 24/02/2020
What BUSHRA said about Flightcatchers:
Don’t have words to say how good and efficient service you get from them, Rocky was so kind, understanding and Supporting specially at the time when you are in emergency and in urgent need. I am rea
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About Flightcatchers
flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of experience and have firmly established ourselves as one of the key players in the UK travel industry.
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07533233909
84 Kingsley Road, Hounslow, TW3 1QA, United Kingdom
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About Flightcatchers
flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of experience and have firmly established ourselves as one of the key players in the UK travel industry.