Hello there,
Thank you for your feedback, although I am so sorry to hear that you weren't entirely happy with your experience, and I sincerely apologise for this.
If this has yet to be resolved with our Customer Care Team, I would like to look into this for you if you don't mind.
My name is Lauren, my email is hello@flowersforeveryone.com.au
If you don't mind getting in touch, I would be more than happy to escalate this with our team to assist you with this matter.
I apologise for your trouble and I look forward to hearing from you should you wish to reach out.
Thank you for your feedback and kindest regards to you,
Lauren
Customer Care Team