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Footman James Reviews | Customer Service Reviews for https://www.feefo.com/reviews/footman-james | Feefo

Displaying all 34,787 reviews

Mr Joseph Buchanan

1 year ago

Date of purchase: 16/09/2023

What Mr Joseph Buchanan said about Footman James:

Very easy to talk to staff, quick quote process and brilliant service during purchase

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STUART CHARLES EGGLETON

Northampton

1 year ago

Date of purchase: 07/09/2023

What STUART CHARLES EGGLETON said about Footman James:

It an excellent hassle free service at a t the right price and will carry on using them as usual

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Trusted Customer

1 year ago

Date of purchase: 15/09/2023

What Trusted Customer said about Footman James:

Very Nice experience

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Mr Neil Andrew Ellison

Forres

1 year ago

Date of purchase: 08/09/2023

What Mr Neil Andrew Ellison said about Footman James:

Service was very good, but failed to discuss any options of being able to reduce the cost of the policy or offer any alternatives.

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Trusted Customer

1 year ago

Date of purchase: 05/09/2023

Plesent staff

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Mr William Galliers Trading as

Dorrington, Shrewsbury

1 year ago

Date of purchase: 08/09/2023

What Mr William Galliers Trading as said about Footman James:

Neil made everything straightforward and smooth,as usual, an asset to FJ, he always makes everything super smooth and is obviously a true professional who understands how traditional business is carri

...

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Trusted Customer

1 year ago

Date of purchase: 08/09/2023

I’d definitely itely recommend for classic cars but for a modern car I was informed there was nothing they could do about a £100 increase on a premium despite not claiming and having ten years no clai

...

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Sam Rafferty

Footman James

1 year ago

Thank you for your comments. Our modern car rates are taken from the open market over which we unfortunately have no control. A number of factors can impact an annual premium increase, such as age of driver, postcode, where the vehicle is kept, type of vehicle and their value (but not limited to ). Also claims inflation and the average claim cost have increased. The rating structures used to influence insurance premiums are based on statistics. These statistics are derived from the claims trends that have been experienced over previous years. Insurers study these to enable them to make a prediction on what risks are more likely to experience claims in the future and therefore adjust the premiums they charge to cater for this.

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Trusted Customer

1 year ago

Date of purchase: 05/09/2023

Thorough protected cover and competitively priced

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Mr Richard D V Kite

1 year ago

Date of purchase: 07/09/2023

What Mr Richard D V Kite said about Footman James:

Almost refused to accept a cheque as payment when this method of payment is UK government approved and thereby legal.

Sam Rafferty

Footman James

1 year ago

Thank you for your comments. From 1st March 2023 as a business we made the decision to no longer accept cheques as a method of payment, however we can offer credit/debit card or direct debit. Where this causes a significant issue we are always happy to discuss this further with clients.

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Mr Andrew Duncan Birch

1 year ago

Date of purchase: 15/09/2023

What Mr Andrew Duncan Birch said about Footman James:

Good service very helpful

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About Footman James

At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.

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0330 029 0557

Waterfront Business Park, First Floor, Unit 7, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX, United Kingdom