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Footman James Reviews

Rated
Exceptional

Classic Vehicle Insurance Specialists

Service
4.8
/5

5

4

3

2

1

2,623

355

38

13

10

3,039

ratings over the past year

Displaying all 34,799 reviews
DW
Doctor Anthony Williams
1 year ago
Date of purchase: 23/08/2023
What Doctor Anthony Williams said about Footman James:
Simple to see wehat is on offer, and how to assess the comparitive options, and to proceed to obtain a quotation, and from there to complete the purchase of a policy, and pay by Paypal.
Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Year on year good service. Easy to do online
TC
Trusted Customer
1 year ago
Date of purchase: 31/08/2023
What Trusted Customer said about Footman James:
You really need to improve your phone wait times!!!
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Hayley Mainwaring
Footman James
1 year ago
Thank you for your feedback, we apologise for the delay in taking your call. We had an unexpectedly high volume of calls following the bank holiday and while we tried to answer all calls as quickly as possible during this time, we appreciate that the hold time for some clients was longer than usual. Rest assured, we have taken your feedback on board to try and avoid this happening again in the future.
MB
Mr Gordon Bradford
1 year ago
Date of purchase: 21/08/2023
What Mr Gordon Bradford said about Footman James:
Footman James were great in providing a quote for my ‘65 Riley, a couple of items were missing but I forwarded these and they were added quickly
MM
Mr Peter Moseley
1 year ago
Date of purchase: 23/08/2023
What Mr Peter Moseley said about Footman James:
Easily accessible all working hours, prompt in responses, and provide exactly what is required. You feel looked after!
MM
Mr Anthony Morris
1 year ago
Date of purchase: 18/08/2023
What Mr Anthony Morris said about Footman James:
Service professional, tentative, friendly, doesn’t rush you costings very fair and A+ service
MH
Mr Rodney Howitt
1 year ago
Date of purchase: 30/08/2023
What Mr Rodney Howitt said about Footman James:
The experience setting up a new multicar classic policy was excellent. The advisors was great and I was able to call back the same advisor to turn quote into cover. Great advice too on coverage.
MC
Mr Anthony Collingridge
1 year ago
Date of purchase: 30/08/2023
What Mr Anthony Collingridge said about Footman James:
Good clear options offered, with clear costings.
MW
Mr Michael Walsh
1 year ago
Date of purchase: 30/08/2023
What Mr Michael Walsh said about Footman James:
Been with footman James on a number of occasions I find them very competitive just a pity about call waiting times .
ME
Mr Roger Henry Evans
1 year ago
Date of purchase: 30/08/2023
What Mr Roger Henry Evans said about Footman James:
The person whom I spoke to had a good clear voice and her speech was very clear which is great for deaf & hard of hearing!!!!
About Footman James
At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.
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Waterfront Business Park, First Floor, Unit 7, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX, United Kingdom
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About Footman James
At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.