How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Footman James Reviews

https://www.footmanjames.co.uk

Rated

Exceptional

Classic Vehicle Insurance Specialists

Service

4.8

/5

5

4

3

2

1

2,627

355

38

13

9

3,042

ratings over the past year

Displaying all 34,782 reviews

Trusted Customer

10 years ago

Date of purchase: 07/02/2014

First-class service when I phone, easy to navigate website, competitive pricing, would recommend.

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 22/01/2014

It takes far too long to be connected to an agent via phone. I have managed a support desk service in the past so appreciate the difficulties. However, this is a direct contact to your customers and i

...

Read all

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 05/02/2014

Super company

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 04/02/2014

Good service and the online renewal was clear and easy to use.

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 05/01/2014

its difficult to get acknowledgement of changes in the vehicle and a reluctance to not include items we dont want (such as cover for trips oveseas ) otherwise i am happy with the service

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 31/01/2014

no problems as normal, but can take rather a long time to reply to an email though

0

See full customer review

Trusted Customer

10 years ago

Date of purchase: 21/01/2014

They do what they say they are going to do. What they say is going to happen (documents in the post, etc) actually happens. No knobs and whilstles - they are just basically reliable, and that's all we

...

Read all

0

See full customer review

Not received a review invite?

About Footman James

At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.

Read all

0330 029 0557

Waterfront Business Park, First Floor, Unit 7, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX, United Kingdom