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Chamberlain Music Reviews

Rated
Exceptional

Chamberlain Music is a leading independent supplier of musical instruments and accessories.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

360

17

3

2

2

384

ratings over the past year

Displaying all 1,295 reviews
MM
Mr David McClean
2 years ago
Date of purchase: 29/09/2021
What Mr David McClean said about Chamberlain Music:
Really easy transaction - swift delivery. Top marks all round!
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Bishop Henderson CE
2 years ago
Date of purchase: 29/09/2021
What Bishop Henderson CE said about Chamberlain Music:
Very prompt and efficient service. My enquiries and problems were dealt with immediately. I would highly recommend this company.
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ES
Enfield Grammar School
2 years ago
Date of purchase: 30/09/2021
What Enfield Grammar School said about Chamberlain Music:
Excellent service and support from Chamberlain. Went over and above what they needed to do.
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Trusted Customer
2 years ago
Date of purchase: 27/09/2021
I would recommend them for friendly customer service and speedy delivery times
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CS
Chartridge Combined School
2 years ago
Date of purchase: 23/09/2021
What Chartridge Combined School said about Chamberlain Music:
Quick & efficient
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SS
Sevenoaks School
2 years ago
Date of purchase: 20/09/2021
What Sevenoaks School said about Chamberlain Music:
From initial response to a sales query to the product being delivered took 7 days. All the way being kept informed but not pestered. faultless in my opinion, thank you Chamberlains.
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Trusted Customer
2 years ago
Date of purchase: 13/09/2021
Very good customer service from ordering through to delivery.
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SS
St Catherine's School
3 years ago
Date of purchase: 15/09/2021
What St Catherine's School said about Chamberlain Music:
Items came quickly and items that could be were parcelled together
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MF
Mirko De Filippo
3 years ago
Date of purchase: 17/05/2021
What Mirko De Filippo said about Chamberlain Music:
I bought a series of Djembè twice on the shop website and they gave me back the money because the shipping costs calculated by the site were lower than in reality. How is it possible that a site is wr
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Chamberlain Music
Chamberlain Music
3 years ago
Dear Sir, We do sincerely apologise. Shipping outside of the UK is very difficult at this time and costs are ever changing. We have in fact changed our site now which informs overseas customers that shipping is subject to a quote which we will provide via email. We are, of course, terribly sorry for the inconvenience caused in your case and whilst we did provide a shipping quote then refund you immediately we do appreciate that this was not in any way ideal. Should you still need to purchase we would certainly provide you with the most competative quote possible and do our best to ship as quickly as we can. With sincere apologies again, Jon
MF
Mirko De Filippo
3 years ago
I am a music teacher and I work in Bergamo (Italy) in kindergartens with small children. I have chosen to buy your Djembè because they are very good. I bought 6 Djembè from you, and I paid the price calculated from your site and everything went well. In a second moment I wanted to buy 4 more Djembè so I would have reached 10 with the other 6 that I had already taken from you and do my lessons with groups of 10 children, but here my problem started because this time the price of the expenses of shipping was higher than my old order, I wonder why such a thing?
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Chamberlain Music
Chamberlain Music
3 years ago
Hello Mirko, Thanks again for the reply and detail. I am terribly keen to help here. It is certainly true that we have been making changes to our site with regards to overseas orders and I will look into the two transactions you mention. Have you sourced the instruments you need now? You are most welcome to contact me directly at jon.caton@chamberlainmusic.com with exactly what you require and I will put together some prices for you. As I say, keen to help so look forward to hearing from you. With thanks, Jon
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Mr J A Froggatt HLR
SOUTHSEA
3 years ago
Date of purchase: 31/08/2021
What Mr J A Froggatt HLR said about Chamberlain Music:
Service was quick and professional; the exam music was all in stock, and dispatch was offered immediately.
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About Chamberlain Music
Chamberlain Music is a leading independent supplier of musical instruments and accessories. With a huge online presence and an amazing, knowledgeable team, we pride ourselves in our ability to cater to a variety of customers. For 35 years, we have provided equipment for schools in the UK and overseas, choirs and orchestras, education suppliers and retail music stores, international consolidators and, of course, the wider musical community.
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Corporate House, Kings Road Industrial Estate, Haslemere, Surrey, GU27 2QH, United Kingdom
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About Chamberlain Music
Chamberlain Music is a leading independent supplier of musical instruments and accessories. With a huge online presence and an amazing, knowledgeable team, we pride ourselves in our ability to cater to a variety of customers. For 35 years, we have provided equipment for schools in the UK and overseas, choirs and orchestras, education suppliers and retail music stores, international consolidators and, of course, the wider musical community.