Thank you for your feedback. We always do our best to ensure a smooth and quick claims service, as proven by our many happy clients and our customer service award. It wouldn’t be appropriate to discuss your claim in more detail here as it is still outstanding, but we are currently in contact with you to ensure an appropriate resolution.
Freedom Health Insurance is proud to be an equal opportunities employer with our administration centre at our offices in Poole, Dorset. Although English is the first language of most of our staff and all our staff are fluent English speakers, Freedom actively recruits multi-lingual staff. We believe this multicultural approach is in the interests of service to our UK customers and our international customers alike.
Kind Regards,
Alistair Sclare
Managing Director