Freedom Health Insurance Reviews

Thank you for taking the time to share your feedback. We are sorry to hear that you couldn’t find the information you were looking for. We tried to call you on two occasions in order to help you with any questions you may have, but unfortunately we couldn’t get hold of you. All information about how to make a claim is easily accessible through our website directly from the menu ‘Members’ --> ‘How to make a claim’ and in the Freedom Your Choice policy summary sent to you with the email confirming your policy details and also with the policy certificate by post. All other documents related to your policy are available in the Documents Library on our website. If you have any further questions, please do not hesitate to contact us. Kind regards, The Freedom Health Insurance Team

Thank you for your feedback. We always do our best to ensure a smooth and quick claims service, as proven by our many happy clients and our customer service award. It wouldn’t be appropriate to discuss your claim in more detail here as it is still outstanding, but we are currently in contact with you to ensure an appropriate resolution. Freedom Health Insurance is proud to be an equal opportunities employer with our administration centre at our offices in Poole, Dorset. Although English is the first language of most of our staff and all our staff are fluent English speakers, Freedom actively recruits multi-lingual staff. We believe this multicultural approach is in the interests of service to our UK customers and our international customers alike. Kind Regards, Alistair Sclare Managing Director

Thank you for your comments and for your rating Nick. We are pleased to hear you are happy with the service you received. Should you have any questions, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Thank you for your feedback. We are constantly working to make our online application process as easy as possible. Should you have any questions in the future, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Thank you for your comments and for you rating. If you ever need to talk to us in the future, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Thank you for your rating. Ellis was very pleased to hear that you were happy with the service he provided. Should you require any assistance, please do not hesitate to contact us. Kind Regards, Freedom Health Insurance Team

Thank you for sharing your feedback. We hope you will be happy with your Freedom Elite policy and we look forward to speaking with you in the future, should you have any questions. Kind Regards, The Freedom Health Insurance Team