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Freedom Insurance Services Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/freedom-insurance-services-ltd | Feefo

354 out of 1,723 reviews

Time:

Past year

Trusted Customer

16 days ago

Date of purchase: 20/08/2024

I was served by a very professional, very kind young man who explained everything perfectly and made the whole procedure a pleasant experience.

Billie

Freedom Insurance Services Ltd

16 days ago

Good afternoon, Thank you so much for this excellent review. I'll make sure your kind comments get back to your call agent, Andre. Enjoy your travels! Billie

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Trusted Customer

17 days ago

Date of purchase: 20/08/2024

Website was a nuisance. Had a 'server failure' message in the middle of my first application and had to start again. Easy to access the cover I need.

Billie

Freedom Insurance Services Ltd

16 days ago

Good afternoon, Thank you so much for this feedback. I'm sorry you had some issues with the website, and will report this back to our operations team. I'm pleased to hear we were able to provide suitable cover for your medical needs. Have a lovely time in France! Billie

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Trusted Customer

17 days ago

Date of purchase: 21/08/2024

I have used Freedom Insurance on previous occasions, the agents are always very helpful and professional.

Billie

Freedom Insurance Services Ltd

16 days ago

Good morning, Thank you so much for this excellent review. And thank you for choosing Freedom for your insurance needs again. Enjoy your travels! Billie

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Roderick

Warwick

17 days ago

Date of purchase: 19/08/2024

What Roderick said about Freedom Insurance Services Ltd:

Reassuringly detailed health questioning resulting in comprehensive health cover, making my much-desired trip to France possible at an affordable price notwithstanding my serious medical condition.

Billie

Freedom Insurance Services Ltd

17 days ago

Good morning Roderick, Thank you so much for leaving us a review. This is great to hear! Have a lovely time in France, Billie

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Richard

19 days ago

Date of purchase: 19/08/2024

What Richard said about Freedom Insurance Services Ltd:

Very helpful staff giving the cover I needed

Reece

Freedom Insurance Services Ltd

18 days ago

Thank you for leaving us a five star review Richard, have a lovely time in Tenerife! Best wishes, Reece

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Trusted Customer

21 days ago

Date of purchase: 16/08/2024

Agent very helpful yes received the contract for me

Billie

Freedom Insurance Services Ltd

19 days ago

Good morning, Thank you for taking the time to leave us a review. We really appreciate it. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you. Enjoy your travels! Billie

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Chris

West Mids

23 days ago

Date of purchase: 14/06/2024

What Chris said about Freedom Insurance Services Ltd:

Effective and knowledgeable customer operators that assisted in navigating and arranging the correct coverage. Cover was required to cover a child with leukaemia (ALL), was able to go away and enjoy

...

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Billie

Freedom Insurance Services Ltd

23 days ago

Good morning, Thank you so much for this review. We're so pleased we were able to provide suitable cover for your medical needs. I hope you had a lovely time in Norway! Billie

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Trusted Customer

24 days ago

Date of purchase: 08/07/2024

ALWAYS FIND FREEDOM FIRST CLASS

Billie

Freedom Insurance Services Ltd

23 days ago

Good morning, Thank you so much for leaving us a review. This is great to hear! Have a lovely time in Spain, Billie

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Michelle

Birmingham

24 days ago

Date of purchase: 12/08/2024

What Michelle said about Freedom Insurance Services Ltd:

Have used freedom insurance everytime I've been abroad on holiday as I have pre existing medical issues, never had any problems using their website, in a matter of minutes I'm covered, and I have foun

...

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Billie

Freedom Insurance Services Ltd

23 days ago

Good morning Michelle, Thank you so much for this excellent review, and thank you for choosing Freedom for your travel insurance needs again. Have a lovely time in Cape Verde! Billie

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Trusted Customer

24 days ago

Date of purchase: 12/08/2024

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About Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.

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01223446914

Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom