Thank you for your feedback and I apologise that the trip did not meet your expectations. We always strive to ensure complete satisfaction, and we are truly sorry this was not the case on this occasion. The Apollon Hotel is a popular 2 star hotel in a great location and we feel it really does meet these standards. Our house party holidays are described as follows: 'Some properties are exclusive to Friendship Travel, others are shared with other guests'. I am sorry for any confusion this may have caused and that you thought the hotel would be exclusive. Should you wish to travel with us again we offer many other hotels which are of a higher standard and maybe these would be more suitable. Please do not hesisite to contact me directly if you would like more details on these. Kind regards, Karen - Customer Services.