Thank you for the feedback and we welcome your comments, both positive and negative.
This will be reviewed in full and improvements made were necessary, based on your experience.The safari aspect of the trip involves a lot of travel, and unfortunately, unexpected traffic delays occurred during some of the journeys.
This is normally such a popular trip but we are sorry it did not meet all of your expectations. If there's anything further we can do to improve your experience in the future, please don't hesitate to let us know. Kind Regards, Karen - Customer Services.