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Financial Support Systems Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fss | Feefo

Displaying all 2,739 reviews

Trusted Customer

4 months ago

Date of purchase: 17/05/2024

They are always very empathetic helpful and friendly Mandy was lovely and really put me at ease. 10/10 Thank you

Customer Support

Financial Support Systems

4 months ago

Thank you for your fantastic review! We're so pleased to hear that you've had a positive experience with our team. Your 10/10 rating means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing our service!

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Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Helpful, polite, dealt with my issue and reassured me which was really appreciated

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Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Friendly, knowledgeable staff who are professional with dealing with difficulties people are experiencing

Customer Support

Financial Support Systems

4 months ago

Thank you for your feedback!

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Thomas Quick

4 months ago

Date of purchase: 10/05/2024

What Thomas Quick said about Financial Support Systems:

It depends on the time of day, sometimes you get someone really helpful, sometimes you get someone super condescending who wants you off the phone as soon as they answer it. They have the word 'Suppo

...

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Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Today was excellent service , not always been the case though , previously haven’t been able to speak to anyone to resolve anything no one ever told me they can complete a review with me live , saved

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Customer Support

Financial Support Systems

4 months ago

We appreciate your feedback and are pleased to hear that you had an excellent experience with us today. We understand that there may have been challenges in the past, and we apologies for any inconvenience you may have encountered. Your satisfaction is important to us, and we're continuously working to improve our services. Regarding the portal usability, we apologise for any difficulties you've faced. Your feedback about the lack of information when certain indicators change is valuable, and we'll certainly take it into account as we strive to enhance our platform for a more user-friendly experience. Thank you for bringing these points to our attention. We're committed to providing the best possible service and appreciate the opportunity to address your concerns.

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Trusted Customer

4 months ago

Date of purchase: 10/05/2024

There easy to talk to, they help you as much as they can and try get things done as quickly as possible

Customer Support

Financial Support Systems

4 months ago

Thank you for your feedback!

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Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Customer Support

Financial Support Systems

4 months ago

Thank you for your rating!

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Liam Milton

Newcastle

4 months ago

Date of purchase: 10/05/2024

What Liam Milton said about Financial Support Systems:

Quick and easy. Targeted what I wanted and delivered a solution.

Customer Support

Financial Support Systems

4 months ago

Thank you for your feedback, Liam!

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Cosmin Nistor

Glasgow

4 months ago

Date of purchase: 10/05/2024

What Cosmin Nistor said about Financial Support Systems:

I was in a bad financial situation when I joined the IVA. The team listened to all my concerns and made the agreement work. I was then able to focus on the future and have the peace of mind necessary

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Customer Support

Financial Support Systems

4 months ago

We're so glad to hear that we could help you navigate through your financial challenges and bring some peace of mind to your situation. We're thrilled that our team could provide the support and guidance you needed during this time. Thank you for trusting us to assist you on your financial journey. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help every step of the way.

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Trusted Customer

4 months ago

Date of purchase: 02/05/2024

I’ve had my review today and we have had a full image of my IVA.

Customer Support

Financial Support Systems

4 months ago

Thank you for your updated review and positive rating! We're glad to hear that you've had a thorough review of your IVA. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

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About Financial Support Systems

Financial Support Systems is a leading provider of IVAs within the UK. Our Expert practitioner coupled with our unparalleled level of support and guidance, means that your IVA is in safe hands. We are here to find the best plan for you and support you every step of the way. Specialising in helping people successfully complete their IVAs through providing friendly, confidential and expert support.

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0161 956 2690

Bridgewater House, Whitworth Street, Manchester, Lancashire, M1 6LT, United Kingdom