Hi Stephen,
Thanks for your review.
I'm sorry to hear you have not had any correspondence from us, however from looking further into this I can see that a confirmation email was sent on the day of purchase and your dispatch confirmation email was sent on 28/03, sometimes our emails can end up in your spam/junk folder.
I have also checked through our customer service inbox to which I can see you contacted up at 19:00 pm on 23/03 and Cal from our customer service team responded on 25/03 at 8:40 am
I am thrilled to see your item arrived within our estimated lead time, if you need any more information please don't hesitate to contact us on 01914242494
Best wishes,
Elisse