How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

G.H.Hurt & Son Reviews | Customer Service Reviews for https://www.feefo.com/reviews/g-h-hurt-son | Feefo

Displaying all 1,906 reviews

Anne-Marie Cuff

2 years ago

Date of purchase: 26/05/2022

What Anne-Marie Cuff said about G.H.Hurt & Son:

Excellent service! No need to improve. Fast and efficient service!

Product reviews

I did not rate this part of the service at all. I thought I would receive a ‘gift card’ but it was just a compliments slip with a handwritten message. I could have done this myself and it certainly wo

...

Read all

Anne

G.H.Hurt & Son

2 years ago

Hello there, we are very sorry to hear that you were not entirely thrilled with your Gift Card with personal message. We read and value each and every comment so we are grateful that you are letting us know. We do choose very good quality branded cards for this item and our customers tend to like the personal touch of hand-written, rather than simply printed. However, we take your point, you prefer to have a card that opens out. We will certainly give your feedback some serious thought. We are otherwise delighted you are pleased with all other items you purchased and with our service. We hope you will allow us the opportunity in future to be of service again to you, it would be our pleasure.

Trusted Customer

2 years ago

Date of purchase: 25/05/2022

The shawl was delivered on time and packed professionally,it was really good quality

Anne

G.H.Hurt & Son

2 years ago

Thank you for taking the time to offer us your excellent rating on our service, we really appreciate it! Enjoy your Butterfly Baby Shawl.

Teresa Fleming

Berkshire

2 years ago

Date of purchase: 24/05/2022

What Teresa Fleming said about G.H.Hurt & Son:

Excellent service over a telephone call. As this was for my daughter’s first baby, I appreciated being able to talk through the background and differences between two of the beautiful Marino wool shaw

...

Read all

Product reviews

Trusted Customer

2 years ago

Date of purchase: 24/05/2022

Shawl arrived very quickly and was beautifully packed in a lovely box. Ordering online was very easily. An excellent service and a beautiful shawl. Would recommend this company.

Anne

G.H.Hurt & Son

2 years ago

Thank you very much for your kind words and excellent rating! We are delighted you love your beautiful Cosy Cashmere Baby Shawl and trust it will be treasured for years to come. We really appreciate personal recommendations and hope to be of service again to you whenever you need it.

Product reviews

Mabel Hamer

2 years ago

Date of purchase: 22/05/2022

What Mabel Hamer said about G.H.Hurt & Son:

Fabulous product its amazing, gift wrap really good quality well worth the money and delivery quick too

Caro Nash

Leicestershire

2 years ago

Date of purchase: 19/05/2022

What Caro Nash said about G.H.Hurt & Son:

Exceptional customer service from (I believe) Ann, who arranged to fulfill my slightly unusual request with speed and good humour. It's a beautiful baby shawl in a keepsake box which I'm sure will be

...

Read all

Anne

G.H.Hurt & Son

2 years ago

Thank you so much for your wonderful review, it has made our day. We agree that humour goes a long way in a working day! We really appreciate your kind words and it will be a pleasure to be of service again to you. Enjoy your shawl. Best wishes from us all.

Product reviews

Christina Arnold

2 years ago

Date of purchase: 18/05/2022

What Christina Arnold said about G.H.Hurt & Son:

Excellent service. Beautiful shawls. 2nd one I have purchased.

Trusted Customer

2 years ago

Date of purchase: 16/05/2022

Excellent quality would buy again,

Anne

G.H.Hurt & Son

2 years ago

Hello there and thank you for your excellent rating, we really appreciate it! We'd be delighted to be of service to you again and hope you enjoy your Nottingham Lace Knitted Baby Shawl.

Trusted Customer

2 years ago

Date of purchase: 14/05/2022

Would absolutely purchase from them again

Trusted Customer

2 years ago

Date of purchase: 12/05/2022

Fast delivery 🙂👍🏻

Anne

G.H.Hurt & Son

2 years ago

Hello and thank you for rating our service as excellent. We are delighted you were pleased with our swift delivery. Whenever we possibly can we strive to dispatch within 1-2 working days and always advise our customers that their order is on its way to them. Enjoy your Lightweight Patchwork Baby Shawl.

Not received a review invite?

About G.H.Hurt & Son

G.H.Hurt & Son have been supplying the finest lace knitwear since 1912. From "The Shawl Factory" in Nottingham, England, we design and manufacture best quality ladies shawls and scarves, baby christening shawls and a variety of heritage knitted lace products celebrating 400 years of this proud British industry. Whether you are looking for a beautiful lace scarf or stole, we have the latest seasons styles and colours to complete any outfit. Our collection of vintage handframe machines, designed by Rev. William Lee in 1589, work alongside the most modern knitting technology to produce exquisite fashion products evoking the Orenburg and Shetland styles.

Read all

+44 (0)115 9254080

65 High Road, Nottingham, Nottinghamshire, NG9 4AJ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

G.H.Hurt & Son Reviews

Gift CardI did not rate this part of the service at all. I thought I would receive a ‘gift card’ but it was just a compliments slip with a handwritten message....More reviews of this product (137)View product website

Luxury Gift WrappingI asked for the box abd gift wrapped and this didn’t disappoint!More reviews of this product (621)View product website

Super-fine Merino Wool Christening ShawlThis is the most gorgeous fine knit shawl I have ever seen. Everyone commented at my granddaughter’s christening just how beautiful it was. Second to ...More reviews of this product (411)View product website

Elegant Soft Wool Baby ShawlThe shawl looks so soft and beautiful. My daughter who lives in Switzerland- will have her baby photographed in hospital with the shawl around her....More reviews of this product (190)View product website

Luxury Gift WrappingIt looks so special. I am looking forward to presenting to my daughter and husband in hospital tomorrow- when their baby will have arrived!...More reviews of this product (621)View product website

Cosy Cashmere Baby Shawl - WhiteHand knitted very fine cashmere shawl. lovely pattern. I am sure it will be very cosy.More reviews of this product (17)View product website

Luxury Gift WrappingLovely box to be able to keep shawl in when no longer required.More reviews of this product (621)View product website

Luxury Gift WrappingA quality keepsake box to equal the G.H. Hurt shawl inside.More reviews of this product (621)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?