Thank you for your feedback. Your ordered our "Teddy Alphabet Baby Shawl", at £38.50. This lovely knitted lace piece is made from a mix of highest quality cotton and an Italian spun merino wool. All our lace knitted baby shawls are first knitted, then hand washed and finished in the traditional way. The price reflects the amount of work required to make these exquisite pieces. However, all our customers are welcome to return their order if they are not entirely satisfied with their purchase. (See our T&C's for conditions). On this occasion, we saw your review and we were concerned for you. We immediately wrote by email requesting further insight and to see if we could help. But, unfortunately received no reply. We are always here to help if you need us. Kind regards, Richard.