Thank you for your feedback on our service & product.
I am sorry that you were not entirely satisfied with the couch rolls purchased from Galleon Supplies. We strive to maintain a consistent quality across all of our products and the couch rolls that you purchased are a product that we have bought and sold for many, many years. The feedback we get on them is a true reflection and is unedited by Galleon Supplies to enable new customers to get a feel of how a product performs.
Thank you for your time in resolving this issue and the free samples of our branded couch rolls will be with you shortly and I look forward to receiving your feedback on these.