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Galleon Supplies Ltd Reviews

Rated
Excellent

"Next Day" Hygiene Supplies Across the UK

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

486

38

10

17

17

568

ratings over the past year

Displaying all 10,739 reviews
PW
Pranee Wimpress
11 months ago
Date of purchase: 26/09/2023
What Pranee Wimpress said about Galleon Supplies Ltd:
Very good quality.
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. I am pleased to read that you are very happy with the products and all round service you receive from our team and thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Our packages arrived quickly and the delivery driver was really helpful too. Thank you!
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase form Galleon Supplies. Its great to know that you were very pleased with the products and all round service you received from our team and we look forward to being of service to you again soon. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Trusted Customer
11 months ago
Date of purchase: 14/07/2023
We have been using Galleon for many years and were disappointed to find that when opening boxes of toilet tissue delivered in our last order some 6 packs had been removed from each box supplied, Desp
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. I was very disappointed to read that your order fell short of your expectations. We do appreciate all comments as this does help us to improve/maintain good customer service and supply quality products. Thank you for taking the time to speak with me today and I am pleased that we have been able to resolve this issue in a mutually agreeable manner. The cases of hand towels should be as described on the website which is 20 sleeves and fit snuggly in the box. I am aware that you have placed another order with us, thank you , however if you do have any further issues please do contact us and we will do our best to resolve these for you. Thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
Trusted Customer
11 months ago
I was delighted that you contacted me today Paula regarding the comments left and your acknowledgement of my concerns. I am also happy that you have taken the time to listen and provided a resolve to this matter. I am also delighted to see that Customer Service is still being met by Galleon, which I find very encouraging. Many thanks.
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Catherine Wilde
11 months ago
Date of purchase: 25/09/2023
What Catherine Wilde said about Galleon Supplies Ltd:
If you could deliver all the order at the same time, it would help. I was there to receive half of the delivery. The next day, one box was thrown over the back gate and I’m still waiting for the one m
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. It was very disappointing to read that you did not receive your full order and the second delivery was unacceptably thrown over the gate. I have escalated this with the courier as our contract with them is to ensure goods are signed for or left in a safe place advised by the customer. Thank you for taking the time to speak with me today and giving Galleon the opportunity to resolve this issue for you. I have resent your goods today for delivery tomorrow and if you have any issue at all please do get in touch. Once again please accept my apologies and thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Trusted Customer
11 months ago
Date of purchase: 24/09/2023
Efficient with quick delivery
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. Firstly please accept our apologies for the quality of the hand towels you received. We have been made aware that these do have an unpleasant odour to them and have subsequently removed them from any further sales. However some have still slipped through the net. Thank you for taking the time to speak with me today and assure you that all our stock is now back on track and you will receive your replacements tomorrow. Thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Trusted Customer
11 months ago
Date of purchase: 25/09/2023
Website stated next day delivery, it was placed Monday morning. Finally arrived on Friday. When calling up to see where the delivery was on Thursday, I was told the courier couldn't find the delivery
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. I am disappointed to read that you did not receive your order in the expected timescales. We do endeavour to deliver our goods on a next day service , however this is not guaranteed as we do rely upon third party couriers to make our deliveries. I can only apologies that on this occasion it took a little longer than usual and can see that your order was in fact out for delivery on the 26th Sept 2023 but failed as a postcode error for which Evri has not given us a valid response. Once we raised the issue with them it then proceeded through the process for delivery on the 29th Sept 2023. Unfortunately we are unable to refund any postage fees as this order qualified for free carriage and no fees were paid. Thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Tracy Mc Cann
11 months ago
Date of purchase: 22/09/2023
What Tracy Mc Cann said about Galleon Supplies Ltd:
fast delivery thanks
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. I am pleased to read that you are very happy with the products and all round service you receive from our team and thank you for your valued custom. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Stephen Gabb
GL556qu
11 months ago
Date of purchase: 21/09/2023
What Stephen Gabb said about Galleon Supplies Ltd:
Deliver on time and not throw the delivery in a heap on the door step.
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. We do appreciate all comments positive and negative to help us maintain and improve where necessary on supplying quality products and great customer service. I can see on this occasion the service was not to our usual high standards and I hope you can accept our apologies and be assured this will be looked in to and escalated accordingly. We do offer next working day deliveries although this cannot be guaranteed as we do use third party couriers to make our deliveries, however I can understand that the state of how the goods were left is not acceptable ( I have seen the photo taken ) and will forward this on to the courier to speak with their driver. Thank you for your valued custom and I hope we can be of service to you again in the future. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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Helen Gordon
12 months ago
Date of purchase: 18/09/2023
What Helen Gordon said about Galleon Supplies Ltd:
Efficient and quick service, highly recommended
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Paula
Galleon Supplies Ltd
11 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. Its great to know that you were very pleased with the products and all round service you received from our team and we look forward to being of service to you again soon. Kind regards Paula Footman Galleon Supplies Customer Service team www.galleonsupplies.co.uk
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Michael Lake
12 months ago
Date of purchase: 17/07/2023
What Michael Lake said about Galleon Supplies Ltd:
Arrived on time
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Paula
Galleon Supplies Ltd
12 months ago
Thank you for your feedback on your recent purchase from Galleon Supplies. I am pleased to read that you were very happy with the products and all round service you received from our team and we look forward to being of service to you again soon. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk
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About Galleon Supplies Ltd
The UK's favourite Online Cleaning & Hygiene Supplies Store.
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Unit 1, Eden Street, Coventry, West Midlands, CV6 5HE, United Kingdom
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About Galleon Supplies Ltd
The UK's favourite Online Cleaning & Hygiene Supplies Store.