there was very little obvious information that economy only included baggage with a limit of 7kg, therefore almost immediately my ticket price increased by £100 to allow for a hold-bag up to 23kg. I
...
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Mavyreen
Globehunters
12 months ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Akshay has done an exceptional job in assisting with the booking. Booking airline ticket online can be stressful, any mistake can cost a fortune. Luckily, I got Akshay on the line and he resolved the
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Mavyreen
Globehunters
12 months ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
Don't choose them on Kayak or Skyscanner. If you don't pay attention to the fine print you end up having to pay extra for the luggage. They give the excuse that it's due to their deals with the airlin
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Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Beware of being charged for your luggage as it is not included in the price and there is no option on your initial booking form. I was charged an extra £120
I feel I have been scammed and tricked to pay for the luggage. If not scammed then the NO LUGGAGE should be made clear to the customers.
My experience agrees with many other reviews I read afterwards.
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Mavyreen
Globehunters
11 months ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. Could you please share it and we will come back to you as soon as possible. Thanks in advance.
Best regards,
Globehunters Team
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