Booked flight only. The ticket should have been issued straight away,, but they do not do this. I had to chase and demand that the ticket be issued (confirmed and ticket number provided). This should
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Mavyreen
Globehunters
1 year ago
Thank you for the feedback! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
Trusted Customer
1 year ago
Until the process is speeded up, you need to advise your customers of this. That way you will alleviate/reduce less than favourable feedback
I cannot recommend this service. Tickets were generated very late, tried to scam me with additional baggage fees which were already included in the original ticket. Pretty bad experience.
Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
Globehunters tried to charge us 120 pound each on flights we booked with qantas/Emerates for luggage when its included ,they did not charge us after I complained ,also they got the names wrong
Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Fast customer support, tickets arrived within 2 working days and were considerably cheaper than the classic retail price
Mavyreen
Globehunters
1 year ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
Please make sure to inform customers of the fact that they need to pay extra for luggage. Also I got asked for my bank details in full including my 3 digits at the back of the card. This was not neces
...
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Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
A few small glitches but responsive on the phone and followed up via email. Found through Skyscanner and did initially think the flight cost was too good to be true, however booked as fairly last minu
...
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Mavyreen
Globehunters
1 year ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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