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Grape Tree Reviews

Rated
Exceptional

Choose Grape Tree for great value health foods and wellbeing products.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,072

433

99

43

51

4,698

ratings over the past year

Displaying all 14,761 reviews
AL
allen
boston
8 years ago
Date of purchase: 11/12/2015
What allen said about Grape Tree:
goods excellent deliver excellent what more can I say
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IV
Ivo
8 years ago
Date of purchase: 04/04/2016
What Ivo said about Grape Tree:
Good quick service, all food is of very good quality. Complete satisfaction.
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Trusted Customer
8 years ago
Date of purchase: 21/12/2015
I have wanted to order a few times. I have put things in the basket but then realised I wasn't logged in so had to start again. By which time I had ran out of time so left it. At Easter I thought I w
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Neil
Grape Tree
8 years ago
Good morning Christine,

when adding items to your basket you don't necessarily need to be logged in as there is an opportunity to do so during the checkout process, or if you prefer you can complete your purchase as a guest and not login at all. 

With regard to keeping items in your basket I'm afraid that we can only hold goods for 1 hour, after which point they must be made available to other customers.

If you would like to give our online team a call on 01384 596001 we would be more than happy to help with the with the difficulties you have been having. Alternatively you can find the number of the bottom of the checkout page.

Regards

Grape Tree
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AL
allen
boston
8 years ago
Date of purchase: 23/02/2016
What allen said about Grape Tree:
from ordering to the deliver excellent
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LY
Lynden
Chester
8 years ago
Date of purchase: 16/02/2016
What Lynden said about Grape Tree:
This is the second time I have ordered these high quality goods online. The delivery was quick and complete, even though spread over a couple of boxes. Unfortunately I can't get into town so this se
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DA
David
8 years ago
Date of purchase: 04/04/2016
What David said about Grape Tree:
Fantastic - Great products and the odd free chocolate too !!!
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Trusted Customer
8 years ago
Date of purchase: 02/04/2016
Their website is fairly easy to use. Delivery was very fast & of course I really enjoy the cereals.
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Trusted Customer
8 years ago
Date of purchase: 15/03/2016
Very good but would like more items available on line.
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DA
David
Kent
8 years ago
Date of purchase: 24/03/2016
What David said about Grape Tree:
Nothing wrong with the product but the delivery is too slow.
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Neil
Grape Tree
8 years ago
Good morning David,

we recognised the issues around delivery with our previous courier, which is why we moved to Parcel Force fully tracked services from 29/03/16 to provide customers with a better service, much shorter delivery time and the ability to track the status of their order right to their door. 

Regards

Grape Tree
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Trusted Customer
8 years ago
Date of purchase: 01/04/2016
The speed of delivery was very good.
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.
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Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom
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About Grape Tree
Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.