Grass247 Reviews

Hello. Thank you so much for taking the time to leave a review following your recent order. We are genuinely sorry to hear that there was an issue with the delivery and that you experienced a delay. While we aim to deliver the vast majority of our orders within the timeframe provided during the order placement, sometimes unexpected events can occur that may hinder a timely delivery. From vehicle breakdowns to unexpected driver absences, these situations can impact our delivery schedules. We always strive to find solutions, but sometimes the short notice makes it challenging to rearrange quickly. Rest assured, we always do our best to reschedule deliveries promptly. It's important to note that we cannot guarantee delivery dates due to these unforeseen circumstances, but please know that we offer them in good faith. We have a friendly and dedicated team available 7 days a week to address all your concerns and queries. Your feedback is truly appreciated! Kind regards, Joanne. Grass247.

Hello. Thank you for taking the time to share your feedback following your recent purchase. We genuinely appreciate your input and are sorry to learn that your delivery did not go ahead as planned. Upon reviewing our email threads associated with the email address you provided, we regret to inform you that we did not receive any communication regarding the failed delivery. It appears that the rescheduling of your delivery was overlooked since we were not informed of the issue. Rest assured, our dedicated team operates seven days a week to address customer concerns promptly. A member of our Customer Care Team will reach out to you shortly to initiate a discussion on how we can effectively resolve this matter for you. Kind regards, Joanne. Grass247.