Good Morning.
Thank you for taking the time to leave a review, we are sincerely sorry to hear that you are not happy with your purchase.
It is our policy to collect items that are in the condition they were delivered in and where no attempt has been made to cut or fit the item/s, be this because it is not as a customer was expecting or due to damage being incurred.
Looking at the email address you have provided for your review, we have not received any correspondence in regard to any issues, so we are sorry that we have been unable to resolve this for you.
Our Customer Service team are available 7 days a week to answer any queries or concerns you may have about your order, but our Customer Care Team will be in touch with you for further information.
Kindest Regards,
Joanne.
Grass 247.
