Hello,
Thank you for taking the time to leave us a review. It is imperative for us to ensure our customers have a positive experience, and feedback allows us to review our products and services to help make this the case in future.
I can see from our tracking systems that your order was delivered on time and in full on 04/08/2023, and have had no report of any damage from your order, or other orders from the same roll of grass too.
We can see from your review you are not satisfied with our products, as such, we have passed your details on to our Customer Care Team who will contact you to bring a positive conclusion to this experience.
If there is anything else that we can assist with, please do not hesitate to contact us.
Kind Regards,
Charlie