Grass247 Reviews

Hello. Thank you for taking the time to leave us a review. We take all feedback seriously to ensure we are able to review our products and services to make sure they are the best they can be. ​ ​We are sorry to hear you are not happy with the quality of the grass that you have purchased. We never wish for a customer to be unhappy with our product, and as such, we strive to do everything we can to put things right. We would also like to extend our sincerest apologies for the inconvenience this has caused. Upon looking into our systems, we can see that we did respond to your email, and are awaiting a response. ​ ​So that we can investigate this further, we have passed your details to our Customer Care Team, once they have looked into this, they will contact you for further information regarding the matter. ​ ​Kind Regards, ​Charlie ​Grass247

Good Morning. ​Thank you for leaving a review following your purchase, we are sorry to hear that you still have an outstanding item from your delivery. ​ ​From checking the correspondence and order details, we can see that your grass pins are due to be delivered to you today, following a driver sickness yesterday, we are sorry for this further delay. ​ ​We do try to make our delivery information as clear as possible in that our dates are intended and are not guaranteed, as delays can occur and are out of our control in most circumstances. ​ ​Our Customer service team is available 7 days a week to discuss any queries or concerns you may have and our Customer Care Team will be in touch to discuss this matter with you further. ​ ​Kindest Regards, ​​Joanne. ​Grass 247.