Merchant Logo

GUITARGUITAR Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

3,583

201

41

21

21

3,867

ratings over the past year

Displaying all 42,224 reviews
Trusted Customer
12 years ago
Date of purchase: 29/02/2012
Excellent service from start to finsh, got what was promised....
0
Share
Trusted Customer
12 years ago
Date of purchase: 11/03/2012
Superb, fast service.
0
Share
Trusted Customer
12 years ago
Date of purchase: 06/02/2012
I have always had excellent service from you. Jerry Edwards
0
Share
Trusted Customer
12 years ago
Date of purchase: 02/03/2012
great store
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 10/03/2012
Very helpful advice on the phone and excellent service in terms of ordering and delivery.
Product reviews
0
Share
Trusted Customer
12 years ago
Date of purchase: 04/03/2012
superb sellers
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 01/03/2012
Very good service. I was kept informed about the status of my order by Paul until I received the guitar..
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 17/02/2012
Waiting for the 3 year guarantee certificate for the product. Thanks! It was not enc losed with the product.
0
Share
Trusted Customer
12 years ago
Date of purchase: 18/01/2012
fast service and good communications.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 05/01/2012
Not happy with schecter stiletto because the scratchplate screws had been overtightened which has caused irreparable denting of tje plate. I should have returned it!
Merchant Logo
GUITARGUITAR
GUITARGUITAR
12 years ago
Thanks for taking the time to leave some feedback for us. I'm sorry to hear you're unhappy with the condition in which the guitar arrived. We may have been able to replace the guitar at the time had we known about the issues you were having. Sadly the guitar was an end of line product and so we're unable to do anything about it at this point. With this is mind, if there's ever anything else you need in the future, please drop me an email at support@guitarguitar.co.uk and I'll personally make sure you're well looked after.
0
Share
About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
Read all
36-38 Trongate, Glasgow, GLASGOW, Lanarkshire, G1 5ES, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.