Merchant Logo

GUITARGUITAR Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

3,583

201

41

21

21

3,867

ratings over the past year

Displaying all 42,224 reviews
Trusted Customer
12 years ago
Date of purchase: 03/03/2012
Good, price, as described, shipped quickly to the right address. Couldn't have been better really.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/01/2012
Excellent service
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/02/2012
Quick delivery and good experience.
0
Share
Trusted Customer
12 years ago
Date of purchase: 22/01/2012
Quick and helpful service. The occasional error I guess, but dealt with well.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 11/03/2012
Great response to the order. Great info about the delivery of the order. Great price. This is a shame as it was a great looking product. It made me think it could have been 'sub standard' as the pric
...
Read all
Merchant Logo
GUITARGUITAR
GUITARGUITAR
12 years ago
Thanks for taking the time to leave us this feedback, I'm sorry to hear you've had problems with the strap. To be honest, it's rare that we have any problems with the Levy's range. They always tend to be consistent - so I'm going to be really annoying and say that you've been really unlucky in this instance. We would have happily replaced this for you, I know that gesture may seem a little late now, but it's worth bearing in mind that we're always here to help and always happy to help If there's ever anything you need in the future, please let me know. I'm available at support@guitarguitar.co.uk - I'll make sure you're well looked after
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 29/02/2012
Very good service and low price
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 18/02/2012
Excellent service and delivery
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 17/01/2012
I THINK I WAS UNFORTUNATE TO SPEAK TO A "TEMP" ABOUT A FENDER STRATOCASTER I ENDED UP BUYING. THERE MAY HAVE BEEN A TRAINING ISSUE THERE - BUT ANY OTHER DEALINGS I HAVE HAD THE SERVICE ETC HAS BEEN VE
...
Read all
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 23/01/2012
The staff were very helpful and appeared to know what they were talking about
Merchant Logo
GUITARGUITAR
GUITARGUITAR
12 years ago
Thank you for taking the time to leave this feedback. Having read your comments, we can only hold our hands up and apologise for this. It's a clear mistake on our behalf and has resulted in you being massively inconvenienced, especially given that you were offered reassurance by the staff here that it would be act as a suitable replacement. If there's ever anything else you need in the future, please drop me a mail at support@guitarguitar.co.uk and I'll make sure you're well looked after.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 15/02/2012
Flaweless transaction
Product reviews

0
Share
About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
Read all
36-38 Trongate, Glasgow, GLASGOW, Lanarkshire, G1 5ES, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.