Merchant Logo

GUITARGUITAR Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

3,586

203

43

21

22

3,875

ratings over the past year

Displaying all 42,239 reviews
Trusted Customer
12 years ago
Date of purchase: 17/02/2012
Waiting for the 3 year guarantee certificate for the product. Thanks! It was not enc losed with the product.
0
Share
Trusted Customer
12 years ago
Date of purchase: 18/01/2012
fast service and good communications.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 05/01/2012
Not happy with schecter stiletto because the scratchplate screws had been overtightened which has caused irreparable denting of tje plate. I should have returned it!
Merchant Logo
GUITARGUITAR
GUITARGUITAR
12 years ago
Thanks for taking the time to leave some feedback for us. I'm sorry to hear you're unhappy with the condition in which the guitar arrived. We may have been able to replace the guitar at the time had we known about the issues you were having. Sadly the guitar was an end of line product and so we're unable to do anything about it at this point. With this is mind, if there's ever anything else you need in the future, please drop me an email at support@guitarguitar.co.uk and I'll personally make sure you're well looked after.
0
Share
Trusted Customer
12 years ago
Date of purchase: 27/01/2012
Very helpful, informative. Fast delivery (Next day at 8am on the dot!)
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 13/02/2012
Really good service and really good deals. This is the 2nd guitar i've bought from guitarguitar. They dispatch very fast and delivery is free to the UK. I did have a slight issue regarding a whammy ba
...
Read all
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 29/02/2012
Very Good from beginning to end.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 24/01/2012
hanks GuitarGuitar for such prompt and friendly service. You made the whole experience an excellent one
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 10/02/2012
Superb,no worries...
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 01/02/2012
Fast, reliable and amazing!
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 26/01/2012
By far the best service of any guitar store I have used.
0
Share
About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
Read all
36-38 Trongate, Glasgow, GLASGOW, Lanarkshire, G1 5ES, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About GUITARGUITAR
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.