Poor customer service on EVERY level. Guitar guitar left me hanging for weeks after parcel lost/stolen as their courier left it sticking out the letterbox
Product reviews
Poor customer service on EVERY level. Guitar guitar left me hanging for weeks after parcel lost/stolen as their courier left it sticking out the letterbox
Quality : Poor
Features : Poor
Sound : Poor
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Ralph Lowe
Lanarkshire
2 days ago
Date of purchase: 05/09/2024
What Ralph Lowe said about GUITARGUITAR:
Delivery was within 48 hours of purchase ….
Well packaged and protected.
Product reviews
Purchased this used Rickenbacker from Guitar Guitar based on the assessment they gave of the guitars condition….
Very pleased to say that assessment was accurate to my own….
The guitar was exactly as
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Quality : Excellent
Features : Exceptional
Sound : Exceptional
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Trusted Customer
2 days ago
Date of purchase: 04/09/2024
As afore said. No confidence that I had the right part. Phoned assistant in Glasgow store who said
“ we don’t stock them and people take them off our display models “
Well you have them on line and st
...
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Product reviews
I purchased this item as a genuine replacement for a Fender Stratocaster.
Other sites showed this item containing in a genuine Fender labelled clear package.
Although Guitar guitar show this item wit
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Quality : Substandard
Features : Substandard
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Joe Perry
New Brighton
2 days ago
Date of purchase: 04/09/2024
What Joe Perry said about GUITARGUITAR:
Professional
Fast
Clear
Sorted !!
Product reviews
This Gretsch is now equal to professional model standards and better in some ways ,
My new G5420t simply ticks all the right boxes ,
Looks
Sounds
Feels
Right !!!
Store was professional and clear
...
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Quality : Exceptional
Features : Exceptional
Sound : Exceptional
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ADAM
Nottingham
2 days ago
Date of purchase: 04/09/2024
What ADAM said about GUITARGUITAR:
GG has always provided reliable, fast, efficient service.
Product reviews
I was a bit reticent to buy the Flint because of the price - it's the most I've paid for a single pedal. But it is good. I bought it for the harmonic trem which is great and does exactly what I hoped
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Quality : Exceptional
Features : Exceptional
Sound : Exceptional
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Manassas77
Newcastle Upon Tyne
2 days ago
Date of purchase: 07/09/2024
What Manassas77 said about GUITARGUITAR:
Been buying from GG for many years. Always great service, and happy to resolve any issues that come up without question.
Product reviews
I had a Helix LT for several years, but eventually decided to part ways with it as I was using Helix Native more extensively, but I never quite managed to fill the void. A couple of years back I bough
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Quality : Exceptional
Features : Exceptional
Sound : Exceptional
A bonus purchase with the limited edition Helix Floor, so very much appreciated.
Quality : Exceptional
Features : Exceptional
Sound : Exceptional
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David Beard
Worcester
2 days ago
Date of purchase: 04/09/2024
What David Beard said about GUITARGUITAR:
Problem free next day shipping.
Product reviews
Great guitar for the money, plays really well, good quality, sounds great.
Quality : Exceptional
Features : Excellent
Sound : Exceptional
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Trusted Customer
2 days ago
Date of purchase: 05/09/2024
Fast, efficient service
Product reviews
Works well with my Spark 40. Lightweight and ideal for gigs ( using the Spark app on the iPhone )
Quality : Exceptional
Features : Exceptional
Sound : Excellent
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Paul Donald
Glasgow
2 days ago
Date of purchase: 05/09/2024
What Paul Donald said about GUITARGUITAR:
Service is 10 out 10 as always,friendly,knowledgeable staff,will do anything to help,always made feel welcome even if just having a look around
Product reviews
Brilliant piece of gear,wish I bought it sooner.brilliant communication from shure when asking questions and great service as usual from guitar guitar,would highly recommend both
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.