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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,145 reviews

Trusted Customer

8 hours ago

Date of purchase: 06/09/2024

Friendly, helpful, dealt with my holiday booking efficiently.

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Trusted Customer

3 days ago

Date of purchase: 29/08/2024

Kate was very efficient in arranging our holiday. She listened to what we wanted.

Steph

Headwater

1 day ago

Thank you for your review. I will make sure Kate sees this :-) Have a wonderful time in Malta Stephanie

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Trusted Customer

3 days ago

Date of purchase: 03/09/2024

Good website, clear and prompt response.

Steph

Headwater

1 day ago

Thank you very much for your 5* review and kind words. Have a wonderful holiday when the time comes :-) Stephanie

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Trusted Customer

3 days ago

Date of purchase: 03/09/2024

Initial quote failed to reflect our long history with Headwater and there was some initial confusion with conflicting messages from Headwater and Exodus staff, but once we cleared these hurdles the se

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Steph

Headwater

1 day ago

Thank you for your review and I'm sorry your loyalty discount was not initially added to your booking. All sorted now though and you have another fabulous holiday booked to look forward to :-) Stephanie

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NICOLA NEWMAN

3 days ago

Date of purchase: 03/09/2024

Steph

Headwater

1 day ago

Thank you for your 5* review. it is very much appreciated :-) Stephanie

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Trusted Customer

4 days ago

Date of purchase: 27/08/2024

We have booked three holidays with Headwater and the service has been excellent for all of them.

Steph

Headwater

1 day ago

Thank you so much for your lovely review. Enjoy the Amalfi Coast when the time comes. Stephanie

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CATHERINE TURNER

London

6 days ago

Date of purchase: 31/08/2024

What CATHERINE TURNER said about Headwater:

We did cycling tour of the Stockholm archipelago - well organised, super routes, great hotels. And the chance to look around Stockholm also - a beautiful city. Highly recommend.

Steph

Headwater

4 days ago

Thank you so much for the 5* review and your comments. The Lofoten Islands trip is proving to be a very popular one and we are so pleased you had a great time. Where's next I wonder? Stephanie

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Trusted Customer

9 days ago

Date of purchase: 23/08/2024

Very helpful and friendly and kept us informed throughout.

Steph

Headwater

8 days ago

Thank you very much for your review and comments. I will make sure Fio sees this :-) Stephanie

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Trusted Customer

18 days ago

Date of purchase: 07/08/2024

Very pleasant advisor, helpful, knowledgeable and proactive in providing updates and suggestions.

Steph

Headwater

18 days ago

Thank you very much for your 5* review and lovely comments. I have passed them on to Megan who is thrilled you are happy with your booking for Cross Country Skiing :-) Stephanie

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Trusted Customer

19 days ago

Date of purchase: 10/08/2024

All sales team that I spoke with were helpful, friendly and knowledgeable and filled me with enthusiasm for my upcoming trip

Steph

Headwater

19 days ago

Thank you for your 5* review, I will make sure Kate and the rest of the team see this. Gozo is beautiful, I know you will have a wonderful time :-) Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom