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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,150 reviews

Trusted Customer

2 months ago

Date of purchase: 15/07/2024

Very friendly and helpful. I was able to talk through our travel requirements with Helen our representative as we had decided to use the train to our destination rather than fly. The service was very

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Steph

Headwater

2 months ago

Thank you so much for your lovely comments. I have just passed them to Helen and she was so pleased you are happy with her service :-) You have a fabulous trip booked which I know you will enjoy. Stephanie

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Trusted Customer

2 months ago

Date of purchase: 09/07/2024

Helpful and timely

Steph

Headwater

2 months ago

Thank you for your comment and 5* review, it is very much appreciated :-)

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Trusted Customer

2 months ago

Date of purchase: 06/07/2024

Kate was incredibly helpful. She was thorough in her work and went out of her way to look at different options to best suit our travel plans. I cannot praise her enough. She was professional yet perso

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Sophie

Headwater

2 months ago

Thank you for your lovely review, it is wonderful to hear. I will be sure to pass your lovely comments on to Kate.

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SHIRLEY MCCLUNE

Sheffield

2 months ago

Date of purchase: 06/07/2024

What SHIRLEY MCCLUNE said about Headwater:

They haven’t provided anything yet and the holiday is not yet booked so I cannot comment

Steph

Headwater

2 months ago

Thank you for your comments. I can see your holiday is now all confirmed and hope you have a lovely time :-)

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Trusted Customer

2 months ago

Date of purchase: 28/06/2024

Sophie

Headwater

2 months ago

Thank you for your 5* review

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John

Midlands

2 months ago

Date of purchase: 02/07/2024

What John said about Headwater:

Outstanding support from Megan in understanding what we wanted, in answering all our questions and in completing the booking without a hitch.

Sophie

Headwater

2 months ago

What lovely feedback! Thank you, I am so pleased Megan was able to assist you in booking your upcoming trip and I will be sure to pass your comments on to Megan.

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Trusted Customer

2 months ago

Date of purchase: 27/06/2024

A consistently prompt and personalised level of service, nothing is ever too much trouble. Great communication, easy to contact, and regular updates. Feels reliable and trusted at every stage of the p

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Sophie

Headwater

2 months ago

Thank you for your wonderful feedback, I am pleased Andrew was able to help you plan your upcoming trip. I will be sure to pass on your comments to Andrew and Look forward to hearing all about your trip! Thanks Sophie

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MARK TUSON

2 months ago

Date of purchase: 27/06/2024

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LESLEY CALROW

Codsall

2 months ago

Date of purchase: 19/06/2024

What LESLEY CALROW said about Headwater:

Very efficient and responsive

Steph

Headwater

2 months ago

Thank you so much for your 5* review. I know you will really enjoy Malta and Gozo when you go in September. Such a lovely time of the year to visit :-) Stephanie

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Trusted Customer

2 months ago

Date of purchase: 14/06/2024

Steph

Headwater

2 months ago

Thank you for taking the time to rate us. I hope you have a great holiday in Kandersteg :-) Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom