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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

2,316

222

55

31

45

2,669

ratings over the past year

Displaying all 26,651 reviews
Trusted Customer
11 years ago
Date of purchase: 05/04/2013
I was very impressed with the service and highly recommend Hedges Direct.
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Trusted Customer
11 years ago
Date of purchase: 29/04/2013
The plants arrived in reasonable time and were unusable unfortunately. I had a quick response from the administrator who explained that the plants were picked from the 'sick bay' by mistake. We agreed
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Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for your feedback. I have reviewed your exchange of e-mails with our Service Team and would sincerely apologise for the difficulties you experienced with your order. For your information the delay in despatching the replacement Lavender plants arose from the late release of a batch of stock due to the very cold weather conditions in the early part of this year. Clearly we should have notified you of this situation and you would I'm sure then not have cancelled you order. Claire Walton - Hedges Direct Service Team
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Trusted Customer
11 years ago
Date of purchase: 02/06/2013
plants arrived very quickly in good condition
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Trusted Customer
11 years ago
Date of purchase: 19/05/2013
Very easy ordering process, and delivered promptly.
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Trusted Customer
11 years ago
Date of purchase: 03/05/2013
Overall happy and would use again but comments would be that the website states if you want a quicker delivery give us a call - so I did and I was told don't worry your order will ship today or tomorr
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Hedges Direct Ltd
Hedges Direct Ltd
11 years ago
Thank you for your feedback that I have discussed with our Service Team. I agree completely with your observations about the manner in which your initial telephone call was handled and would offer our sincere apologies. It is disappointing to note your plants were damaged in transit and I have relayed this information to our Carriers Parcel Force whose service standards are normally excellent. Should your plants as a result of the damage they suffered in transit not prosper please contact us and we will arrange to provide you with replacements free of charge. Claire Walton - Hedges Direct Service Team
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Trusted Customer
11 years ago
Date of purchase: 09/05/2013
We ordered 63 trees, and all arrived safely albeit somewhat crammed onto only 2 pallets. All planted and growing well.
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Trusted Customer
11 years ago
Date of purchase: 14/04/2013
Good communications. Good prices.
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Trusted Customer
11 years ago
Date of purchase: 02/04/2013
Prompt delivery and great price
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Trusted Customer
11 years ago
Date of purchase: 02/04/2013
Great communication - first class delivery and plant care service
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Trusted Customer
11 years ago
Date of purchase: 13/04/2013
Easy to follow advice on website - delivery arranged for requested date and all plants growing well. Good value for money.
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.