Hedges Direct Ltd Reviews

Thank you for your feedback. Due to the cold start to this year, that has been the second coldest in half a century the growing season is about four weeks behind. Therefore you may yet find the Hawthorn will prosper. I would suggest you scratch back with your finger nail a small amount of bark on a number of plants and if these are healthy this should reveal a green and moist surface. If the surface is dry and brittle the plants may have died, this can be due to a number of reasons including the watering regime followed. Please do keep us advised if the plants do not prosper (although as detailed on our website a failure arte of 10% is the expected norm when planting bare roots) and we can arrange to replace these in the next bare root season (October 2013 - April 2014), subject to you making a small contribution towards the cost of doing so. Claire Walton - Hedges Direct Service Team

Thank you for your feedback. Having reviewed our records relating to your order I can confirm the following e-mail was sent to you at 14.48 hours on 26th March following receipt of the photographs you have referred to: ___________________________________________________________________ I can confirm receipt of your email, and we have made a note on your order regarding your concerns. I have shown your photos to our Horticultural Director and he believes the plants will be absolutely fine once planted. ___________________________________________________________________ From your feedback I would suggest the Box is still suffering from the extremely cold start to this year and I would recommend you arrange for your gardeners to apply a nitrogen based feed to the plants on a regular basis. If you require any further advice or remain concerned about the plants please contact me. Claire Walton - Hedges Direct Service Team

Thank you for your feedback. Due to the cold start to this year, that has been the second coldest in half a century the growing season is about four weeks behind. Therefore you may yet find the Hawthorn will prosper. I would suggest you scratch back with your finger nail a small amount of bark on a number of plants and if these are healthy this should reveal a green and moist surface. If the surface is dry and brittle the plants may have died, this can be due to a number of reasons including the watering regime followed. Please do keep us advised if the plants do not prosper and we can arrange to replace these in the next bare root season (October 2013 - April 2014), subject to you making a small contribution towards the cost of doing so Claire Walton - Hedges Direct Service Team