Thank you for your feedback,
We have tried to resolve this to the best of our ability by raising this with APC who have looked into it and gave reason for the courier returning.
We apologise that this has not been a satisfying experience for you. Your order was resent on the 27/02/23 as discussed via email.
We apologise for the non-immediate response yesterday, however we have responded this morning in regards to how we have dealt with this, we can assure you that we respond to all of our customers with 24hours (not including weekends) to the best of our ability.
Herbal Health CBD
Bethany